Account Director

Superside
Spain
Workplace: RemoteContractFunction: Executive & General ManagementExperience: 5-10 yearsSkills: ["Leadership","Communication","Negotiation","Problem-solving","Customer focus"]

Account Director will own and grow a portfolio of enterprise customers, driving retention, expansion, and executive-level trust. You’ll lead cross-functional delivery, negotiate renewals, and translate client business objectives into scalable creative programs, including AI-driven opportunities, while coaching junior PMs and coordinating with Creative, Product, and Operations to optimize resource usage.

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FursaFursa
Superside
Superside
5 months ago

Account Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Account Director will own and grow a portfolio of enterprise customers, driving retention, expansion, and executive-level trust. You’ll lead cross-functional delivery, negotiate renewals, and translate client business objectives into scalable creative programs, including AI-driven opportunities, while coaching junior PMs and coordinating with Creative, Product, and Operations to optimize resource usage.
Location: Spain
Workplace: Remote
Employment Type: Contract
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Own the end-to-end relationship for 5–10 enterprise customers, ensuring retention, expansion, and executive trust.
  • •Develop and execute account growth strategies, identifying upgrade and expansion opportunities.
  • •Lead renewals and commercial negotiations in partnership with leadership.
  • •Build trusted relationships with senior stakeholders and procurement leaders, positioning Superside as a long-term partner.
  • •Translate customer business objectives into clear, scalable creative programs.

Key Requirements

  • •5-10+ years of experience in account management or client services in a creative, marketing, digital, or professional services environment with a proven track record of managing and growing high-dollar global accounts
  • •3-5+ years in an account leadership role (Group Account Manager, Senior Account Manager, or equivalent)
  • •Strong commercial acumen with ownership of revenue and retention targets
  • •Leadership skills with ability to inspire and manage direct reports and foster diverse perspectives
  • •Operational mindset with systems to sustain accelerating delivery timelines without sacrificing quality
Experience:5-10 yearsCreativeMarketingDigitalProfessional servicesEnterprise software
Skills:LeadershipCommunicationNegotiationProblem-solvingCustomer focus

Company Brief

Superside
Provides on-demand design and creative production services for marketing teams, delivering managed remote creative teams and scalable design solutions for brands and agencies.
Industry: Professional Services
WebsiteLinkedIn