Service Parts Advisor - New Center Opening (Mission Viejo,Ca)

Lucid Motors
United States
Workplace: OnsiteFull timeUSD 30 - 41 hourlyFunction: Supply Chain & LogisticsExperience: 2-5 yearsSkills: ["Organizational skills","Attention to detail","Communication","Customer service","Independent decision-making"]

Oversee service-center parts operations for Lucid’s new Mission Viejo location. Manage perpetual and annual parts inventory controls, order and receive parts (including special orders), and coordinate transfers between service locations. Generate accurate parts estimates for customers, insurers, and internal fleet vehicles, track part revision updates, and maintain a high First Time Fill Rate. Organize warranty returns and support accessory sales while working in a fast-paced, customer-focused environment.

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Lucid Motors
Lucid Motors
2 months ago

Service Parts Advisor - New Center Opening (Mission Viejo,Ca)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee service-center parts operations for Lucid’s new Mission Viejo location. Manage perpetual and annual parts inventory controls, order and receive parts (including special orders), and coordinate transfers between service locations. Generate accurate parts estimates for customers, insurers, and internal fleet vehicles, track part revision updates, and maintain a high First Time Fill Rate. Organize warranty returns and support accessory sales while working in a fast-paced, customer-focused environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Manage parts inventory by anticipating business needs to optimize service center operations.
  • •Maintain accurate parts inventory control systems, including perpetual and annual inventories.
  • •Order, receive, and stock inventory and special-order parts in designated storage locations.
  • •Generate parts estimates for customers, insurance companies, and internal fleet vehicles, and keep inventory aligned with part revision changes.
  • •Organize warranty returns (system and physical), achieve a high First Time Fill Rate, and promote accessory sales per Lucid guidelines.

Pay and Benefits

Salary: USD 30 - 41 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability CoveragePaid LeavePaid Holidays401kEquity

Key Requirements

  • •2–5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians.
  • •Proficiency in parts catalog search for specific repair needs and accurate parts ordering.
  • •Willingness to obtain forklift certification and work safely and efficiently in the workplace.
  • •Ability to work independently and make timely decisions in a fast-paced environment, minimizing downtime on repairs.
  • •Valid driver’s license with no suspensions within the past year (with additional license-duration rules for drivers under 21).
Experience:2-5 yearsAutomotiveEVOEM parts
Education:
Skills:Organizational skillsAttention to detailCommunicationCustomer serviceIndependent decision-making
Licenses:Driver’s license
Certifications:Forklift certification
Languages:English
Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn