Solutions Engineer

Acronis
Colombia, Peru
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Communication","Problem-solving","Customer focus","Teamwork","Attention to detail"]

Provide technical pre-sales and post-sales support to advance the full sales cycle for Acronis cyber protection solutions. You’ll partner with Sales, customers, and partners to understand service-provider requirements, run demos, troubleshoot issues, and support proof-of-concepts. Responsibilities include designing data-protection solutions (backup, disaster recovery, storage), responding to RFIs/RFPs, coordinating evaluations, and giving product/engineering teams customer and market feedback. This role supports MSP RMM integrations and requires fluent English and travel readiness.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Acronis
Acronis
3 days ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide technical pre-sales and post-sales support to advance the full sales cycle for Acronis cyber protection solutions. You’ll partner with Sales, customers, and partners to understand service-provider requirements, run demos, troubleshoot issues, and support proof-of-concepts. Responsibilities include designing data-protection solutions (backup, disaster recovery, storage), responding to RFIs/RFPs, coordinating evaluations, and giving product/engineering teams customer and market feedback. This role supports MSP RMM integrations and requires fluent English and travel readiness.
Location: Colombia, Peru
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
  • •Act as a technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
  • •Perform technical troubleshooting and secure technical wins during pre-sales.
  • •Facilitate customer evaluations and proof of concept activities for Acronis solutions.
  • •Manage strategic accounts with Account Managers and develop solutions based on customer business requirements, coordinating internal cross-functional teams as needed.

Key Requirements

  • •At least 4–5 years of experience in a relevant position.
  • •Cloud-based applications experience such as Microsoft 365 and Google Workspace.
  • •Experience designing Backup, Disaster Recovery, and Storage solutions.
  • •Security experience including one or more: antivirus/ransomware protection, EDR/MDR/XDR, email security, or network security.
  • •Fluent English and strong ability to articulate technical and business value propositions, manage customer/sales opportunities, and resolve problems.
Experience:4+ yearsCybersecurityData protectionMSPsCloudBackup disaster recovery
Skills:CommunicationProblem-solvingCustomer focusTeamworkAttention to detail
Languages:English
Tech Stack:Microsoft 365Google WorkspaceLinuxAntivirusRansomware protectionEDRMDRXDREmail securityNetwork securityBackupDisaster recoveryStorageRMMRFIsRFPsProof of concept

Company Brief

Acronis
Provides cyber protection solutions combining backup, disaster recovery, anti-malware, secure file sync and share, and endpoint protection for businesses. Offers on-premises, cloud, and hybrid platforms tailored for enterprises and managed service providers.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Schaffhausen, Switzerland
Founded: 2003
WebsiteLinkedIn