Thumbtack

8 months ago

Director, Global Sales Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Lead and execute global sales strategy for Thumbtack’s Pro Sales teams, combining strategic vision with hands-on operational improvement. You’ll advise executives, advocate for pro needs, analyze processes and workflows to drive efficiency and performance, and introduce Gen AI innovations to improve sales and customer experiences at scale. Reporting to the VP of Commercial Operations, you’ll manage a ~20-person team across North America and the Philippines.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Director level

Key Responsibilities

•Define and drive a clear sales strategy focused on pro experience while energizing cross-functional teams.
•Act as a trusted strategic partner to leadership, aligning sales operations with broader company priorities.
•Analyze processes, team performance, and workflows to identify improvements and implement systems and rhythms.
•Lead adoption and continuous improvement of Gen AI solutions that scale and enhance sales and customer experiences.
•Manage and coach a ~20-person team of analysts and managers to build performance and growth.

Pay and Benefits

Salary: USD 203,000 - 292,000 annually

Key Requirements

•10+ years in Sales Strategy, Operations, or Success, including 5+ years leading multi-level teams (ideally analysts through senior managers).
•Proven ability to design and execute strategy, including experience in top-tier consulting or high-growth tech environments.
•Strong analytical skills for root-cause diagnosis and insight validation using data.
•Track record of building and scaling processes that improve efficiency, quality, and customer experience while managing cost.
•Experience transforming organizations, elevating talent, and driving cultural shifts toward high performance.

Experience:10+ yearsSales operationsHigh-growth techConsulting

Skills:Strategic problem-solvingAnalytical rigorChange leadershipInfluence & communicationCross-functional alignment

Tech Stack:Gen AISales techData analysis

Company Brief

Thumbtack

Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn

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Thumbtack

8 months ago

Director, Global Sales Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Director level

Key Responsibilities

•Define and drive a clear sales strategy focused on pro experience while energizing cross-functional teams.
•Act as a trusted strategic partner to leadership, aligning sales operations with broader company priorities.
•Analyze processes, team performance, and workflows to identify improvements and implement systems and rhythms.
•Lead adoption and continuous improvement of Gen AI solutions that scale and enhance sales and customer experiences.
•Manage and coach a ~20-person team of analysts and managers to build performance and growth.

Pay and Benefits

Salary: USD 203,000 - 292,000 annually

Key Requirements

•10+ years in Sales Strategy, Operations, or Success, including 5+ years leading multi-level teams (ideally analysts through senior managers).
•Proven ability to design and execute strategy, including experience in top-tier consulting or high-growth tech environments.
•Strong analytical skills for root-cause diagnosis and insight validation using data.
•Track record of building and scaling processes that improve efficiency, quality, and customer experience while managing cost.
•Experience transforming organizations, elevating talent, and driving cultural shifts toward high performance.

Experience:10+ yearsSales operationsHigh-growth techConsulting

Skills:Strategic problem-solvingAnalytical rigorChange leadershipInfluence & communicationCross-functional alignment

Tech Stack:Gen AISales techData analysis

Company Brief

Thumbtack

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn