Part Time, Branch Ambassador - Eastern Suffolk Area

Discover Financial
New York
Workplace: OnsitePart timeUSD 51,542 - 54,600 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Hospitality","Attention to detail","Adaptability","Communication"]

Serve as the customer-facing heartbeat of a branch community hub, delivering high-accuracy cash transactions while maintaining a compliance-first approach to security, audit, and BSA/AML standards. Educate customers on mobile banking, remote deposit capture, and contactless payments, while listening for personal and business needs and guiding them to the right digital tools. Provide warm, first-line hospitality in a fast-moving environment across supported branches.

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Discover Financial
Discover Financial
2 days ago

Part Time, Branch Ambassador - Eastern Suffolk Area

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Serve as the customer-facing heartbeat of a branch community hub, delivering high-accuracy cash transactions while maintaining a compliance-first approach to security, audit, and BSA/AML standards. Educate customers on mobile banking, remote deposit capture, and contactless payments, while listening for personal and business needs and guiding them to the right digital tools. Provide warm, first-line hospitality in a fast-moving environment across supported branches.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, negotiable instrument processing) with 100% accuracy while following security, audit, BSA/AML, and federal regulatory standards.
  • •Educate customers on using mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
  • •Listen to customers’ personal or business goals and match them to the appropriate digital tools or banking solutions.
  • •Greet customers throughout the branch and ensure an exceptional, human-centric experience while balancing efficiency and hospitality.
  • •Support surrounding branches as needed within a 50-mile radius and adapt to schedule and training requirements.

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVisionPaid LeaveEducation Assistance401kLife InsuranceDisability InsurancePaid Parental

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Ability to work a flexible schedule, including weekends, and adjust to business-driven schedule changes.
  • •Proficient written and oral communication skills (preferred includes strong communication and G-Suite proficiency).
Experience:RetailCustomer service
Education:High School
Skills:Customer serviceHospitalityAttention to detailAdaptabilityCommunication
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn