Customer Experience Banker (30-35 hrs week) McCord & Central - Toledo, OH

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Relationship management","Sales","Communication","Presentation","Issue resolution","Risk awareness"]

Serve as a Financial Concierge for walk-in customers by understanding their financial goals, recommending deposit and other banking products, and ensuring accurate, efficient transaction processing. Build and grow consumer and business relationships through a disciplined sales process, follow-up, outbound calling, and referral sourcing. Educate customers on deposit products, refer them to other bank areas, and follow operational, security, risk, and regulatory policies while delivering exemplary service.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Customer Experience Banker (30-35 hrs week) McCord & Central - Toledo, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers by understanding their financial goals, recommending deposit and other banking products, and ensuring accurate, efficient transaction processing. Build and grow consumer and business relationships through a disciplined sales process, follow-up, outbound calling, and referral sourcing. Educate customers on deposit products, refer them to other bank areas, and follow operational, security, risk, and regulatory policies while delivering exemplary service.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate and help customers understand consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Ability to handle cash.
  • •Comfort with technology such as mobile services and online banking services.
  • •Demonstrated ability to provide customer service and resolve customer issues.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceRelationship managementSalesCommunicationPresentationIssue resolutionRisk awareness
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn