Team Member

Bank of America
Mumbai
Workplace: OnsiteFull timeFunction: Administration & Executive Assistance0Skills: ["Attention to detail","Communication","Interpersonal skills","Positive attitude","Team-player"]

Contribute to the Credit Furnishing and Disputes team by processing customer disputes on credit report trade lines with productivity and accuracy. Verify and disseminate information to relevant stakeholders in a timely manner, support occasional robotic audits, and help identify process improvements to improve customer satisfaction. Apply knowledge of banking credit reporting concepts and compliance requirements (including FCRA) while communicating effectively with business partners and ensuring transaction verification and audit readiness.

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FursaFursa
Bank of America
Bank of America
46 minutes ago

Team Member

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Source: Company careers pageValidated by: Fursa AI
Last checked: 46 minutes agoStatus: Live

Job Summary

Contribute to the Credit Furnishing and Disputes team by processing customer disputes on credit report trade lines with productivity and accuracy. Verify and disseminate information to relevant stakeholders in a timely manner, support occasional robotic audits, and help identify process improvements to improve customer satisfaction. Apply knowledge of banking credit reporting concepts and compliance requirements (including FCRA) while communicating effectively with business partners and ensuring transaction verification and audit readiness.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Process disputes initiated by customers on their credit report.
  • •Ensure timely and accurate dissemination of information to relevant stakeholders.
  • •Verify transactions accurately and adhere to processing timelines.
  • •Monitor process functioning, identify improvement areas, and implement measures to maximize customer satisfaction.
  • •Make recommendations for process improvements and support regular audits/amendments.

Key Requirements

  • •Education: Graduation or Post Graduate.
  • •0 to 1 year of experience.
  • •Basic knowledge of banking and credit reporting business.
  • •Knowledge of compliance and regulatory policies, including FCRA and related laws.
  • •Strong data analytical skills with excellent communication and attention to detail.
Skills:Attention to detailCommunicationInterpersonal skillsPositive attitudeTeam-player

Company Brief

Bank of America
One of the largest banking institutions in the United States, providing consumer and commercial banking, wealth management, investment banking, and financial services to individuals, businesses, and institutions globally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1904
WebsiteLinkedIn