Airwallex

2 months ago

Implementation Manager - Spend

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead end-to-end delivery of complex Spend and corporate card implementations across EMEA, turning business requirements into actionable implementation plans. Coordinate cross-functional teams and external partners from pre-sale to go-live, ensuring on-time delivery, scope adherence, and high-quality outcomes in Amsterdam with hybrid work arrangements.

Location: Amsterdam

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
•Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.
•Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
•Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
•Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.

Key Requirements

•Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
•5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi-stakeholder technology or financial services implementations.
•4+ years of client-facing delivery or professional services experience in a high-paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
•Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).
•Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.

Experience:5+ yearsFintechPaymentsSaaS

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingStakeholder-managementPresentation

Tech Stack:APIsERPNetsuiteSAPOracleXeroHRISIntegrationQRGL

Company Brief

Airwallex

Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Airwallex

2 months ago

Implementation Manager - Spend

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Amsterdam

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
•Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.
•Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors.
•Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly.
•Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.

Key Requirements

•Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
•5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi-stakeholder technology or financial services implementations.
•4+ years of client-facing delivery or professional services experience in a high-paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
•Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).
•Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.

Experience:5+ yearsFintechPaymentsSaaS

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingStakeholder-managementPresentation

Tech Stack:APIsERPNetsuiteSAPOracleXeroHRISIntegrationQRGL

Company Brief

Airwallex

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor