Enterprise Payments Manager, Strategic Intent & Change Management - Hybrid

Discover Financial
Richmond, Wilmington
Workplace: HybridFull timeUSD 138,100 - 157,700 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Problem-solving","Influencing","Analytical","Planning"]

Lead the Strategic Intent and Change Management function within the Enterprise Payments Program Management Office. Own planning and prioritization for high-priority initiatives, drive resource capacity exercises, and oversee large-scale change processes to ensure operational readiness and mitigate organizational risk. Manage a team of project and process managers, coordinate across product/technology/operations/risk/compliance/strategy stakeholders, and track progress against KPIs/OKRs through robust reporting and escalation.

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Discover Financial
Discover Financial
1 month ago

Enterprise Payments Manager, Strategic Intent & Change Management - Hybrid

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead the Strategic Intent and Change Management function within the Enterprise Payments Program Management Office. Own planning and prioritization for high-priority initiatives, drive resource capacity exercises, and oversee large-scale change processes to ensure operational readiness and mitigate organizational risk. Manage a team of project and process managers, coordinate across product/technology/operations/risk/compliance/strategy stakeholders, and track progress against KPIs/OKRs through robust reporting and escalation.
Location: Richmond, Wilmington
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Execute planning and prioritization processes for key leaders and stakeholders across Enterprise Payments.
  • •Lead a high-performing team of project and process managers to deliver business-critical, cross-functional initiatives.
  • •Drive resource capacity planning exercises for Enterprise Payments in close collaboration with business partners.
  • •Manage large-scale change management to ensure operational readiness and mitigate organizational risk impacts.
  • •Track organizational priorities against KPIs/OKRs and manage reporting/escalations structures including inputs to MBRs, risk forums, portfolio reviews, and newsletters.

Pay and Benefits

Salary: USD 138,100 - 157,700 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 3 years of project, product, or program management experience.
  • •At least 3 years of people leadership experience.
  • •At least 3 years managing stakeholders across business functions.
  • •At least 2 years of experience using Google Suite or Microsoft Office.
Experience:BankingPayments
Education:Bachelor's
Skills:CommunicationProblem-solvingInfluencingAnalyticalPlanning
Certifications:PMPLeanAgileSix Sigma
Tech Stack:Google SuiteMicrosoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn