Remote Customer Service / Receptionist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Provide remote customer support across Canada by answering inquiries via phone, email, or live chat. Use research and problem-solving skills to resolve issues and ensure customer satisfaction while staying current on products and services. Collaborate with supervisors and teammates to improve service quality, participate in onboarding and training, and progressively take on more independent customer interactions over your first 6 months.

Location: Canada

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Connect with customers via phone, email, or live chat to answer questions and resolve issues.
•Use research skills to deliver accurate, timely solutions.
•Collaborate with team members and supervisors to enhance service quality.
•Stay updated on products and services to provide reliable assistance.
•Participate in onboarding, team meetings, and training, with increasing independent responsibility over time.

Key Requirements

•High school diploma or equivalent; additional education or customer service experience is a plus.
•Excellent verbal and written communication skills.
•Strong problem-solving and research capabilities to find accurate solutions.
•Ability to manage multiple inquiries efficiently.
•Proficiency with computers and familiarity with customer service software.

Education:High School

Skills:CommunicationProblem-solvingResearchSelf-motivatedAdaptability

Tech Stack:ComputersCustomer service software

Company Brief

Qureos

Website

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Qureos

6 days ago

Remote Customer Service / Receptionist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Canada

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Connect with customers via phone, email, or live chat to answer questions and resolve issues.
•Use research skills to deliver accurate, timely solutions.
•Collaborate with team members and supervisors to enhance service quality.
•Stay updated on products and services to provide reliable assistance.
•Participate in onboarding, team meetings, and training, with increasing independent responsibility over time.

Key Requirements

•High school diploma or equivalent; additional education or customer service experience is a plus.
•Excellent verbal and written communication skills.
•Strong problem-solving and research capabilities to find accurate solutions.
•Ability to manage multiple inquiries efficiently.
•Proficiency with computers and familiarity with customer service software.

Education:High School

Skills:CommunicationProblem-solvingResearchSelf-motivatedAdaptability

Tech Stack:ComputersCustomer service software

Company Brief

Qureos

Website