Client Advisor (Kuala Lumpur, , MY)

Burberry
Kuala Lumpur
Workplace: OnsiteFull timeFunction: SalesSkills: ["Confidence","Curiosity","Communication","Teamwork","Results-driven"]

Build relationships with new and existing clients to deliver a personalised, elevated luxury experience while driving individual and store sales KPIs. Inspire clients through storytelling and expert knowledge in product, fashion, and styling, and follow the client journey to close sales and maintain long-term relationships. Contribute to daily store operations, visual merchandising standards, and after-sales service, while capturing new clients and improving retention and spend.

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FursaFursa
Burberry
Burberry
3 weeks ago

Client Advisor (Kuala Lumpur, , MY)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Build relationships with new and existing clients to deliver a personalised, elevated luxury experience while driving individual and store sales KPIs. Inspire clients through storytelling and expert knowledge in product, fashion, and styling, and follow the client journey to close sales and maintain long-term relationships. Contribute to daily store operations, visual merchandising standards, and after-sales service, while capturing new clients and improving retention and spend.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Meet and exceed individual and store sales and other commercial KPIs.
  • •Use storytelling to inspire clients and provide luxury service based on product, fashion, and styling expertise.
  • •Follow the client journey from initial impression to closing the sale and maintaining the relationship.
  • •Provide efficient follow-up and after-sales service to clients.
  • •Support daily store operations including luxury standards, inventory management, markdowns, and stockroom maintenance as required.

Key Requirements

  • •Proven track record in delivering sales and exceeding targets
  • •Previous experience in clientelling
  • •Strong product knowledge and understanding of store retail operations
  • •Experience working as part of a team
  • •Fluent in local language; English proficiency desirable
Experience:RetailLuxury
Skills:ConfidenceCuriosityCommunicationTeamworkResults-driven

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn