Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull time17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Accountability"]

Lead and coach on the sales floor to achieve store sales targets while delivering exceptional customer experiences. Embody brand values, implement company initiatives, and help drive brand awareness. Analyze sales data to identify trends and improve store performance, support recruiting and training, and provide feedback to develop the team. Step in to provide HR support and conflict resolution when leadership is absent, reinforcing an inclusive, customer-centric culture.

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Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and coach on the sales floor to achieve store sales targets while delivering exceptional customer experiences. Embody brand values, implement company initiatives, and help drive brand awareness. Analyze sales data to identify trends and improve store performance, support recruiting and training, and provide feedback to develop the team. Step in to provide HR support and conflict resolution when leadership is absent, reinforcing an inclusive, customer-centric culture.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Implement company initiatives and support full operation of the business while serving as a brand ambassador for Coach values.
  • •Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training; provide feedback and guidance and hold the team accountable to goals.
  • •Assist with HR and conflict resolution support to the team when leadership is absent and enforce compliance with company and store procedures.

Pay and Benefits

Salary: 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Ability to climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and customer experience goals.
  • •Demonstrate growth mindset for business and personal development initiatives.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionAccountability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor