Collections Executive | Al Futtaim Finance | Financial Services (Dubai, AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: Finance & AccountingEducation: bachelorsSkills: ["Communication","Interpersonal skills","Negotiation","Problem resolution","Time management"]

Own end-to-end collections for overdue customers by driving consistent follow-ups via phone, email, and negotiations. Maintain precise collection records, respond to customer queries, and provide updates on payment behavior and account health. Ensure compliance with collection procedures, SOPs, and ethical standards, escalating accounts for legal action when needed and coordinating with internal teams to resolve payment-related issues.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Al Futtaim Group
Al Futtaim Group
2 hours ago

Collections Executive | Al Futtaim Finance | Financial Services (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own end-to-end collections for overdue customers by driving consistent follow-ups via phone, email, and negotiations. Maintain precise collection records, respond to customer queries, and provide updates on payment behavior and account health. Ensure compliance with collection procedures, SOPs, and ethical standards, escalating accounts for legal action when needed and coordinating with internal teams to resolve payment-related issues.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Conduct regular follow-ups with past-due customers via telephone calls and emails to collect overdue amounts.
  • •Maintain complete and accurate collection records in the Collection Management Log.
  • •Respond promptly and professionally to customer queries related to collections.
  • •Negotiate repayment solutions with customers via calls, emails, and meetings to resolve pending dues.
  • •Escalate and transfer accounts for legal action, completing required formalities and following up until resolution.

Key Requirements

  • •At least 3 years of experience in collections or a similar financial role.
  • •Bachelor's degree in finance, business administration, or a related field.
  • •Proficiency in using Collection Management Systems and Microsoft Office Suite.
  • •Strong negotiation and communication skills for resolving overdue dues.
  • •Ability to adhere to ethical practices and company policies in debt collection.
Education:Bachelor's in finance, business administration, or a related field
Skills:CommunicationInterpersonal skillsNegotiationProblem resolutionTime management
Tech Stack:Collection Management SystemsMicrosoft Office Suite

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor