Senior Technical Account Manager

Akamai Technologies
Tokyo
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Problem-solving","Empathy","Communication","Presentation","Listening"]

Own the technical relationship with customers from onboarding through renewal, ensuring successful adoption of API Security solutions. Deliver technical deep-dives and tailored product demonstrations to security teams and executive stakeholders. Understand customer environments and milestones to drive measurable value, reduce API risk exposure, and maintain strong renewal rates. Partner cross-functionally with Product, Engineering, and Support to expedite fixes and requested features, while keeping clients updated on security capabilities and the product roadmap.

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Akamai Technologies
Akamai Technologies
2 months ago

Senior Technical Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live

Job Summary

Own the technical relationship with customers from onboarding through renewal, ensuring successful adoption of API Security solutions. Deliver technical deep-dives and tailored product demonstrations to security teams and executive stakeholders. Understand customer environments and milestones to drive measurable value, reduce API risk exposure, and maintain strong renewal rates. Partner cross-functionally with Product, Engineering, and Support to expedite fixes and requested features, while keeping clients updated on security capabilities and the product roadmap.
Location: Tokyo
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own the technical relationship with customers from onboarding through renewal.
  • •Deliver technical deep-dives and custom product demonstrations to security teams and executive-level decision-makers.
  • •Familiarize yourself with customer environments, requirements, and milestones to drive value.
  • •Keep clients regularly updated on new security features, updates, and the product roadmap.
  • •Partner with internal Product, Engineering, and Support teams to expedite bug fixes and requested features and drive product adoption for measurable value and renewal rates.

Key Requirements

  • •Good understanding of common API vulnerabilities (e.g., OWASP API Security Top 10), indicators of compromise, and web application attack patterns.
  • •Understanding of AppSec principles and how they integrate into the SDLC.
  • •Experience with HTTP/HTTPS, REST/GraphQL API architectures, and authentication/authorization mechanisms (OAuth 2.0, OIDC, JWT, SAML, API keys).
  • •Experience and a successful track record in the security industry with large enterprise customers.
  • •Excellent written and verbal communication, listening, and presentation skills.
Experience:Enterprise securityCybersecurityApplication security
Skills:Problem-solvingEmpathyCommunicationPresentationListening
Tech Stack:API SecurityAPIsOWASP API Security Top 10AppSecSDLCHTTPHTTPSRESTGraphQLOAuth 2.0OIDCJWTSAMLAPI keys

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn