Sonova

2 weeks ago

Sales Service Agent | HQ (Groot-Bijgaarden, Belgium)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Serve as the first point of contact for audiologists and hearing consultants, ensuring they receive professional, efficient, customer-focused support. Provide advice, coaching, and expertise to help daily operations run smoothly. Handle inquiries in close collaboration with internal teams, manage and follow up invoicing for different parties, and continuously improve administrative processes to strengthen internal service quality.

Location: Belgium

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Support hearing centers as the first point of contact and provide advice, coaching, and expertise to keep daily operations running smoothly.
•Answer colleagues’ questions and propose efficient solutions in close collaboration with internal teams.
•Correctly process and follow up invoicing to different parties, ensuring accurate case handling and solution-oriented support.
•Monitor, evaluate, and optimize administrative processes to ensure excellent internal service quality.

Pay and Benefits

Perks:Meal AllowanceHealth InsuranceGsmPaid Leave13th MonthRemote Work

Key Requirements

•A secondary education diploma or equivalent experience.
•First relevant experience in administration, customer service, helpdesk, or a similar role.
•Excellent knowledge of Dutch and French, both written and spoken.
•Customer- and service-oriented mindset.
•Proactive, solution-focused work style with strong administrative skills and attention to detail.

Experience:Healthcare

Education:High School

Skills:Customer-focusedService-orientedProactiveSolution-orientedTeamwork

Languages:DutchFrench

Company Brief

Sonova

Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website

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Sonova

2 weeks ago

Sales Service Agent | HQ (Groot-Bijgaarden, Belgium)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Belgium

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Support hearing centers as the first point of contact and provide advice, coaching, and expertise to keep daily operations running smoothly.
•Answer colleagues’ questions and propose efficient solutions in close collaboration with internal teams.
•Correctly process and follow up invoicing to different parties, ensuring accurate case handling and solution-oriented support.
•Monitor, evaluate, and optimize administrative processes to ensure excellent internal service quality.

Pay and Benefits

Perks:Meal AllowanceHealth InsuranceGsmPaid Leave13th MonthRemote Work

Key Requirements

•A secondary education diploma or equivalent experience.
•First relevant experience in administration, customer service, helpdesk, or a similar role.
•Excellent knowledge of Dutch and French, both written and spoken.
•Customer- and service-oriented mindset.
•Proactive, solution-focused work style with strong administrative skills and attention to detail.

Experience:Healthcare

Education:High School

Skills:Customer-focusedService-orientedProactiveSolution-orientedTeamwork

Languages:DutchFrench

Company Brief

Sonova

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website