RSA Coordinator (Praha 7, CZ, 170 00)

Allianz
Prague
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Communication","Problem-solving","Teamwork"]

Coordinate and support emergency assistance operations for clients and partner networks from an on-site Prague office. You will handle inbound calls, initiate coordination of assistance services, document interactions in the system, liaise with providers, and support continuous process improvements within Allianz’s assistance center.

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FursaFursa
Allianz
Allianz
4 months ago

RSA Coordinator (Praha 7, CZ, 170 00)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Coordinate and support emergency assistance operations for clients and partner networks from an on-site Prague office. You will handle inbound calls, initiate coordination of assistance services, document interactions in the system, liaise with providers, and support continuous process improvements within Allianz’s assistance center.
Location: Prague
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Answer client and partner inquiries by phone and information services.
  • •Launch coordination of emergency assistance content and open assistance cases.
  • •Document all calls and the full process of providing assistance in the dedicated software.
  • •Search for suitable logistical resources and organize steps of active assistance within defined authorities.
  • •Inform supervisors about issues affecting client eligibility, handling time, or cost of assistance.

Key Requirements

  • •Must be able to respond to client and partner inquiries via phone and information services
  • •Initiate coordination of emergency assistance content and process insurance policy endorsements
  • •Record the content of all calls and the procedures for providing assistance in the company software
  • •Identify suitable logistical resources and organize steps to assist clients within defined authority
  • •Notify supervisors and shift leaders about issues affecting client eligibility, timing, or costs of assistance
Experience:Insurance
Skills:CommunicationProblem-solvingTeamwork
Languages:Czech

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn