Manager - Risk Management

American Express
Phoenix
Workplace: HybridFull timeUSD 89,250 - 150,250 annuallyFunction: Legal, Risk & ComplianceExperience: 4+ yearsEducation: bachelorsSkills: ["Analytical skills","Communication","Executive presence","Stakeholder management","Problem solving"]

Manage operational risk management and control management processes within the Global Merchant & Network Pricing organization. Lead end-to-end workstreams—developing plans and timelines, analyzing data, coordinating stakeholders, and escalating roadblocks—while collaborating with Servicing, Client Management, Regional Pricing, and Controls Management teams. Identify pricing process gaps and root causes, propose controls and reporting, coordinate issue/event framework activities, and drive process and system/tool improvements with strong documentation and governance.

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FursaFursa
American Express
American Express
2 days ago

Manager - Risk Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Manage operational risk management and control management processes within the Global Merchant & Network Pricing organization. Lead end-to-end workstreams—developing plans and timelines, analyzing data, coordinating stakeholders, and escalating roadblocks—while collaborating with Servicing, Client Management, Regional Pricing, and Controls Management teams. Identify pricing process gaps and root causes, propose controls and reporting, coordinate issue/event framework activities, and drive process and system/tool improvements with strong documentation and governance.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Manage projects by developing plans and timelines, analyzing data, managing stakeholders, escalating and clearing roadblocks, and tracking execution of workstreams.
  • •Collaborate with Servicing, Client Management, and Regional Pricing teams to review pricing-related processes, identify gaps, assess root causes, and recommend solutions.
  • •Partner with Controls Management and Regional Pricing teams to identify pricing errors, propose and implement controls, and provide reporting to Pricing leadership.
  • •Coordinate issue/event framework processes, including reviewing gaps, initiating issues/events, gathering milestone support, monitoring progress, and preparing reports.
  • •Identify process and system/tool improvement opportunities to increase efficiency and ensure key processes and procedures are well-documented.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually

Key Requirements

  • •4+ years of experience in project/program management with a focus on process improvement and root cause analysis.
  • •Strong analytical skills to assess complex processes, identify inefficiencies, and implement effective solutions.
  • •High proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
  • •Exceptional communication skills (oral and written) with executive presence and ability to influence at all levels.
  • •Bachelor's degree is required; employment eligibility to work in the United States with American Express is required and the company will not pursue visa sponsorship.
Experience:4+ yearsProject/program managementProcess improvementRisk management
Education:Bachelor's in Bachelor's degree
Skills:Analytical skillsCommunicationExecutive presenceStakeholder managementProblem solving
Languages:US
Tech Stack:Microsoft OfficeExcelPowerPointOutlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn