TikTok Shop - Senior, Logistics Operation Analysis

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsEducation: bachelorsSkills: ["Structured thinking","Analytical capabilities","Communication","Cross-functional collaboration","Strategic thinking"]

Own logistics cost analysis and strategy optimization for TikTok Shop’s U.S. e-commerce operations. You will diagnose operational pain points, analyze regional cost structures, benchmark logistics segments, forecast trends, and deliver actionable recommendations. The role also includes end-to-end supplier management with data-driven evaluation metrics, refining performance/penalty models, and improving service quality and cost efficiency through continuous monitoring and cross-functional collaboration.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Senior, Logistics Operation Analysis

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Own logistics cost analysis and strategy optimization for TikTok Shop’s U.S. e-commerce operations. You will diagnose operational pain points, analyze regional cost structures, benchmark logistics segments, forecast trends, and deliver actionable recommendations. The role also includes end-to-end supplier management with data-driven evaluation metrics, refining performance/penalty models, and improving service quality and cost efficiency through continuous monitoring and cross-functional collaboration.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics

Key Responsibilities

  • •Conduct in-depth analysis of U.S. e-commerce logistics needs using market insights, industry trends, and customer feedback to perform business operation analysis and diagnosis.
  • •Organize meetings to identify operational pain points and drive optimization of logistics processes and models to improve business efficiency.
  • •Analyze logistics markets across U.S. regions, review cost structures per segment, and perform cost calculation, benchmarking, and trend forecasting to support cost-optimization strategies.
  • •Manage suppliers end-to-end by establishing a data-driven supplier evaluation system covering service quality, cost efficiency, and response speed.
  • •Develop and refine performance/penalty assessment models based on evaluation results, continuously monitoring to reduce costs while improving service quality and strengthening supplier partnerships.

Key Requirements

  • •Bachelor’s degree or above with 3+ years of experience in business analysis, strategic planning, or related work.
  • •Experience with Supply Chain/Logistics projects and familiarity with e-commerce logistics operations.
  • •In-depth research experience focused on the South East Asia e-commerce market, including policies, regulations, market characteristics, and consumer needs.
  • •Structured thinking and analytical capability to break down complex business problems and build detailed data analysis frameworks.
  • •Strong communication and cross-functional collaboration skills to translate analysis into business strategies.
Experience:E-commerceSupply chainLogisticsBusiness analysisStrategic planning
Education:Bachelor's
Skills:Structured thinkingAnalytical capabilitiesCommunicationCross-functional collaborationStrategic thinking
Tech Stack:ExcelSQLTableau

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn