Medical Receptionist-Portland, ME (Portland (ME), United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Professional communication","Relationship building","Customer service","Attention to detail","Organization"]

Provide front-desk and patient support in the clinic, greeting patients, scheduling and confirming appointments, and completing benefit checks and authorization details. Coordinate follow-up calls to current and former patients for hearing tests and consultations, maintain intake forms and patient files, and handle check-in/out and payment processing. Assist with first-level questions, process repairs under supervision, manage orders and inventory, support equipment requests, and contribute to monthly community outreach logistics.

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FursaFursa
Sonova
Sonova
13 hours ago

Medical Receptionist-Portland, ME (Portland (ME), United States)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide front-desk and patient support in the clinic, greeting patients, scheduling and confirming appointments, and completing benefit checks and authorization details. Coordinate follow-up calls to current and former patients for hearing tests and consultations, maintain intake forms and patient files, and handle check-in/out and payment processing. Assist with first-level questions, process repairs under supervision, manage orders and inventory, support equipment requests, and contribute to monthly community outreach logistics.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Greet patients, provide first-level support, answer questions, and perform check-in/check-out.
  • •Schedule and confirm appointments, collect intake forms, and maintain patient files/notes.
  • •Verify insurance benefits and authorization details and complete benefit checks for each patient.
  • •Place outbound calls for follow-up hearing tests, consultations, and weekly evaluations; process payments.
  • •Manage orders and repairs under supervision, maintain and clean equipment, and support inventory, deposits, and daily finance reports.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveHoliday Time

Key Requirements

  • •High school diploma or equivalent; associate’s degree preferred.
  • •Previous customer service experience required, with 2+ years in a health care environment preferred.
  • •Professional verbal and written communication skills.
  • •Strong relationship building with patients, physicians, and clinical staff.
  • •Knowledge of HIPAA regulations; experience with Microsoft Office and Outlook; EMR/EHR experience a plus.
Experience:2+ yearsHealthcareCustomer service
Education:High School
Skills:Professional communicationRelationship buildingCustomer serviceAttention to detailOrganization
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website