3 days ago

Engineering Lead, Strategic Deals

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own the technical build for 1–3 Strategic Deals end-to-end, acting like a founding CTO for each customer partnership. You’ll collaborate with customer engineering and product leaders to define requirements, identify and de-risk technical risks, and scope solutions that generalize into core product improvements. Tech-lead a pod of 1–3 software engineers per deal, overseeing infrastructure, agent build, model evaluation, research, and reliability to deliver production-grade outcomes.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Own the technical build end-to-end for a handful of Strategic Deals, from POC through close and into post-close stabilization.
•Drive technical requirements with the customer’s engineering and product leaders and build technical champions inside their organizations.
•Identify technical risks early and de-risk them before they threaten the deal.
•Dig past feature requests to underlying problems and scope solutions that generalize into durable improvements to the core product.
•Tech-lead a pod of 1–3 software engineers per deal by setting technical direction, owning delivery, and mentoring the engineers.

Pay and Benefits

Salary: USD 200,000 - 400,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kParental LeaveFamily BuildingStipend

Key Requirements

•A strong engineering leader or ex-technical founder with 5+ years of industry experience in software engineering.
•Strong appetite for customer-facing work.
•Comfort owning high-stakes accounts with significant ambiguity.
•Ability to quickly assess timelines, weigh technical risks, and choose paths under pressure.
•Bonus: experience productionizing agentic systems.

Experience:5+ yearsAgentic systems

Skills:Customer-facingRisk assessmentTechnical leadershipDecision-makingMentoring

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

3 days ago

Engineering Lead, Strategic Deals

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Own the technical build end-to-end for a handful of Strategic Deals, from POC through close and into post-close stabilization.
•Drive technical requirements with the customer’s engineering and product leaders and build technical champions inside their organizations.
•Identify technical risks early and de-risk them before they threaten the deal.
•Dig past feature requests to underlying problems and scope solutions that generalize into durable improvements to the core product.
•Tech-lead a pod of 1–3 software engineers per deal by setting technical direction, owning delivery, and mentoring the engineers.

Pay and Benefits

Salary: USD 200,000 - 400,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kParental LeaveFamily BuildingStipend

Key Requirements

•A strong engineering leader or ex-technical founder with 5+ years of industry experience in software engineering.
•Strong appetite for customer-facing work.
•Comfort owning high-stakes accounts with significant ambiguity.
•Ability to quickly assess timelines, weigh technical risks, and choose paths under pressure.
•Bonus: experience productionizing agentic systems.

Experience:5+ yearsAgentic systems

Skills:Customer-facingRisk assessmentTechnical leadershipDecision-makingMentoring

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor