Head of Strategic Accounts, Canada

MedMe Health
Toronto
Workplace: HybridFull timeCAD 120,000 - 160,000 annuallyFunction: Administration & Executive AssistanceExperience: 6+ yearsSkills: ["Relationship-management","Executive-presence"]

Own MedMe’s largest existing Canadian enterprise and partnership accounts, serving as the senior, founder-level point of contact. Drive retention and adoption while building account plans and QBR cadences for top customers. Lead upsell identification within existing product lines and partner cross-functionally with Product, CS, and Support to resolve escalations. Over time, take day-to-day account management off the founders’ plates.

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MedMe Health
MedMe Health
5 days ago

Head of Strategic Accounts, Canada

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Last checked: 3 hours agoStatus: Live

Job Summary

Own MedMe’s largest existing Canadian enterprise and partnership accounts, serving as the senior, founder-level point of contact. Drive retention and adoption while building account plans and QBR cadences for top customers. Lead upsell identification within existing product lines and partner cross-functionally with Product, CS, and Support to resolve escalations. Over time, take day-to-day account management off the founders’ plates.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Own the full relationship for MedMe’s largest existing Canadian enterprise and partnership accounts.
  • •Drive retention and adoption across those accounts.
  • •Identify and close lower-level upsell within existing product lines.
  • •Serve as the senior, founder-level point of contact for MedMe’s most important Canadian relationships.
  • •Build account plans and QBR cadences and partner with Product, CS, and Support to resolve escalations.
Travel: Low travel

Pay and Benefits

Salary: CAD 120,000 - 160,000 annually
Perks:Health InsuranceDentalVisionRrspLearning BudgetHome OfficePaid Leave

Key Requirements

  • •Senior account management or enterprise customer success experience owning large, complex, multi-stakeholder accounts.
  • •Operate at a senior/executive level with major national accounts.
  • •Track record driving retention and adoption in existing accounts (not just new logo acquisition).
  • •Strong relationship-management and executive-presence skills.
  • •Bonus: experience in pharmacy, health tech, or another regulated B2B industry.
Experience:6+ yearsHealth techB2BPharmacy
Skills:Relationship-managementExecutive-presence

Eligibility

Visa:US citizen/visa only

Company Brief

MedMe Health
Operates a digital healthcare platform offering virtual consultations, appointment booking, and patient health management tools to connect users with licensed clinicians and streamline access to medical advice and basic health services.
Industry: HealthTech
Website