Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Customer focus","Relationship building","Problem-solving","Adaptability"]

Coordinate equipment rentals by responding to inbound leads and guiding customers through the rental process. Build and maintain relationships with contractors and construction principals, keeping customers up to date on new offerings and ensuring high satisfaction. Promptly handle and resolve inquiries, requests, and complaints, while supporting revenue growth by developing strategies to expand market share and improve the customer experience using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
9 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Coordinate equipment rentals by responding to inbound leads and guiding customers through the rental process. Build and maintain relationships with contractors and construction principals, keeping customers up to date on new offerings and ensuring high satisfaction. Promptly handle and resolve inquiries, requests, and complaints, while supporting revenue growth by developing strategies to expand market share and improve the customer experience using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating them on value.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied and kept up to date on improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness Stipend

Key Requirements

  • •High school diploma or equivalent.
  • •Strong listening skills and a focus on solving customers’ problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills to handle inquiries and issues.
  • •Adapt to a fast-paced, growing company while staying educated on EquipmentShare products and services.
Education:High School
Skills:CommunicationCustomer focusRelationship buildingProblem-solvingAdaptability
Languages:English
Tech Stack:T3EquipmentShare T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn