Beauty Advisor (Client Experience & Operations) - Birmingham Future Opportunities

Sephora
United Kingdom
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer obsession","Organizational skills","Attention to detail","Multitasking","Team collaboration"]

Deliver world-class Sephora customer experiences by providing personalized beauty advice, accurate product guidance across makeup, skincare, and fragrance, and driving sales through proactive customer engagement. Support daily store operations by processing transactions, managing cash and inventory, receiving and organizing deliveries, replenishing stock, and maintaining merchandising displays. Collaborate with the team on training and store operations, including support for new store opening activities.

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FursaFursa
Sephora
Sephora
1 month ago

Beauty Advisor (Client Experience & Operations) - Birmingham Future Opportunities

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver world-class Sephora customer experiences by providing personalized beauty advice, accurate product guidance across makeup, skincare, and fragrance, and driving sales through proactive customer engagement. Support daily store operations by processing transactions, managing cash and inventory, receiving and organizing deliveries, replenishing stock, and maintaining merchandising displays. Collaborate with the team on training and store operations, including support for new store opening activities.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits to enhance their experience.
  • •Stay up to date with beauty trends, new launches, and Sephora’s product assortment.
  • •Drive sales via proactive customer connection, upselling, and promoting Sephora services and loyalty programme.
  • •Process transactions accurately and maintain a tidy, well-organised cash area; manage deliveries, stock counts, and inventory.
  • •Support stock replenishment, remove expired/damaged items, assist with visual merchandising updates, and collaborate in team training and meetings.

Pay and Benefits

Perks:Employee DiscountAnnual ReviewsCommissionWellness StipendHoliday AllowancePaid DayTraining

Key Requirements

  • •Experience in retail, customer service or store operations (cash & stock).
  • •Strong passion for makeup, skincare and fragrance, with product knowledge and application technique experience highly beneficial.
  • •Warm interpersonal skills to build meaningful client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Flexibility to work evenings, weekends and holidays as required.
Experience:RetailCustomer serviceStore operations
Skills:Customer obsessionOrganizational skillsAttention to detailMultitaskingTeam collaboration

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn