Auction Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 16 - 25.6 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Ensure smooth, accurate store operations for sales, auctions, and appraisals. You’ll deliver customer service, process and audit critical paperwork (deal jackets, finance contracts, DMV documentation), and manage auction/appraisal transactions including titles, payoffs, and funding documentation. Handle cash management with security protocols, maintain accurate records through clerical work and reconciliation, and support store operations by training/mentoring new associates while following CarMax EH&S requirements.

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FursaFursa
CarMax
CarMax
3 days ago

Auction Business Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Ensure smooth, accurate store operations for sales, auctions, and appraisals. You’ll deliver customer service, process and audit critical paperwork (deal jackets, finance contracts, DMV documentation), and manage auction/appraisal transactions including titles, payoffs, and funding documentation. Handle cash management with security protocols, maintain accurate records through clerical work and reconciliation, and support store operations by training/mentoring new associates while following CarMax EH&S requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties including filing, data entry, and reconciliation of missing information while maintaining accuracy.

Pay and Benefits

Salary: USD 16 - 25.6 hourly
Perks:Paid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn