Sonova

1 week ago

Patient Care Coordinator-Lady Lake, FL (Lady Lake (FL), United States)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Coordinate patient care in a hearing clinic by greeting patients, scheduling and confirming appointments, placing outbound calls for follow-ups, and maintaining intake forms and patient notes. Complete benefit checks and insurance authorizations, provide first-level support, and process payments. Also handle orders and equipment/inventory tasks, assist with repairs under licensed supervision, and support community outreach logistics, while working closely with clinical staff.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Entry level

Key Responsibilities

•Greet patients, provide first-level support, answer questions, and check patients in/out while collecting and processing payments.
•Schedule, confirm, and manage patient appointments, including outbound calls for follow-up hearing tests, consultations, and weekly clinic evaluations.
•Collect patient intake forms and maintain patient files/notes in the clinic workflow.
•Perform benefit checks and insurance authorization, and process patient orders while verifying pickup details and entering information into the system.
•Support clinic operations by maintaining equipment/instruments, assisting with repairs under licensed supervision, managing inventory/stock, and submitting daily reports and facility requests.

Pay and Benefits

Salary: USD 17 - 19 hourly

Perks:401kHealth InsuranceDentalVisionHearing AidsPaid LeaveIdentity Theft

Key Requirements

•High school diploma or equivalent.
•Previous customer service experience is required.
•Associates degree preferred.
•Knowledge/experience with hearing aids is a plus.
•Experience in a health care environment (2+ years preferred).

Experience:HealthcareAudiology

Education:High School

Skills:Professional communicationRelationship buildingCustomer serviceOrganizationAttention to detail

Tech Stack:Microsoft OfficeOutlookHireVue

Company Brief

Sonova

Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website

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Sonova

1 week ago

Patient Care Coordinator-Lady Lake, FL (Lady Lake (FL), United States)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Entry level

Key Responsibilities

•Greet patients, provide first-level support, answer questions, and check patients in/out while collecting and processing payments.
•Schedule, confirm, and manage patient appointments, including outbound calls for follow-up hearing tests, consultations, and weekly clinic evaluations.
•Collect patient intake forms and maintain patient files/notes in the clinic workflow.
•Perform benefit checks and insurance authorization, and process patient orders while verifying pickup details and entering information into the system.
•Support clinic operations by maintaining equipment/instruments, assisting with repairs under licensed supervision, managing inventory/stock, and submitting daily reports and facility requests.

Pay and Benefits

Salary: USD 17 - 19 hourly

Perks:401kHealth InsuranceDentalVisionHearing AidsPaid LeaveIdentity Theft

Key Requirements

•High school diploma or equivalent.
•Previous customer service experience is required.
•Associates degree preferred.
•Knowledge/experience with hearing aids is a plus.
•Experience in a health care environment (2+ years preferred).

Experience:HealthcareAudiology

Education:High School

Skills:Professional communicationRelationship buildingCustomer serviceOrganizationAttention to detail

Tech Stack:Microsoft OfficeOutlookHireVue

Company Brief

Sonova

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website