Manager, Restaurant 2 (El Monteón, MX)

Kerzer International
Mexico
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Guest relations","Interpersonal skills","Organizational skills","Ability to work under pressure","Professionalism"]

Lead guest service in the restaurant by ensuring timely, cordial, professional hospitality and delivering personalized, unforgettable experiences. Assist the Food & Beverage Director in executing the F&B vision, training and developing the team, and maintaining high service standards during daily operations. Own guest satisfaction moments, manage service readiness, menu/specials knowledge, briefings, inventories, audits, and operational equipment checks, while supporting budgeting and events.

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Kerzer International
Kerzer International
2 days ago

Manager, Restaurant 2 (El Monteón, MX)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead guest service in the restaurant by ensuring timely, cordial, professional hospitality and delivering personalized, unforgettable experiences. Assist the Food & Beverage Director in executing the F&B vision, training and developing the team, and maintaining high service standards during daily operations. Own guest satisfaction moments, manage service readiness, menu/specials knowledge, briefings, inventories, audits, and operational equipment checks, while supporting budgeting and events.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Provide excellent restaurant service to guests and clients and ensure personalized, unique, unforgettable experiences.
  • •Assist the Food & Beverage Director in developing and delivering the F&B department vision; train and develop the team.
  • •Conduct weekly product knowledge and technical skills trainings; ensure subordinates’ professional development.
  • •Ensure guest satisfaction during service in the assigned area and create/nurture long-term guest relationships.
  • •Manage daily/weekly operations including briefings and meetings, menu/specials and wine knowledge, equipment checks, audits/spot-checks, inventories, and schedules; support budgeting and purchasing and assist with resort cleaning/deep-cleaning activities.

Key Requirements

  • •Outstanding guest relations skills.
  • •Advanced English (spoken and written).
  • •Strong interpersonal and organizational skills to manage assignments, table allocations, and incident management.
  • •Ability to work under pressure and maintain a professional attitude with all departments.
  • •Highest standards of grooming, open-minded and flexible approach.
Skills:Guest relationsInterpersonal skillsOrganizational skillsAbility to work under pressureProfessionalism
Languages:English
Tech Stack:Micros

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn