Field Service Engineer

HP
New Jersey
Workplace: OnsiteFull timeUSD 28.85 - 36.05 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 6-8 yearsSkills: ["Communication","Problem-solving","Independence","Customer service","Teamwork"]

Join HP’s Global Customer Support Organization as a Field Service Technician specializing in Large Format Printers. You’ll be the face of HP, delivering on-site service, diagnostics and repairs from your home base in New Jersey, traveling to customer sites to ensure printers run flawlessly. The role emphasizes trust-building, proactive maintenance and customer satisfaction in a fast-paced field environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HP
HP
9 months ago

Field Service Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Join HP’s Global Customer Support Organization as a Field Service Technician specializing in Large Format Printers. You’ll be the face of HP, delivering on-site service, diagnostics and repairs from your home base in New Jersey, traveling to customer sites to ensure printers run flawlessly. The role emphasizes trust-building, proactive maintenance and customer satisfaction in a fast-paced field environment.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install & Configure large-format printers, including hardware, software, and network components.
  • •Maintain & Repair by performing preventive maintenance and troubleshooting mechanical, electrical, and software issues.
  • •Provide Customer Training on proper usage, color management, and best practices.
  • •Follow installation and escalation plans to meet deadlines and quality standards.
  • •Proactive Support using monitoring tools to identify and prevent potential issues before they impact operations.
Travel: High travel

Pay and Benefits

Salary: USD 28.85 - 36.05 hourly
Perks:Health InsuranceDentalVisionDisabilityAssistanceFlex SpendingLife InsuranceParental LeaveHolidaysPaid Leave

Key Requirements

  • •6–8 years in field service, technical support, or printer repair (HP experience preferred)
  • •Strong mechanical, electrical, and electronic troubleshooting skills
  • •Knowledge of inkjet printing technology and color management
  • •Solid computer/networking skills
  • •Valid driver’s license and reliable transportation
Experience:6-8 yearsPrinting
Skills:CommunicationProblem-solvingIndependenceCustomer serviceTeamwork
Licenses:Valid driver’s license
Tech Stack:Inkjet printingColor managementNetworkingHardware integrationDiagnostics

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn