Field Service Representative

GovCIO
Germany
Workplace: HybridFull timeUSD 110,000 - 110,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 9+ yearsEducation: high_schoolSkills: ["Troubleshooting","Analytical problem-solving","Interpersonal skills","Organizational skills","Ability to work independently"]

Integrate and support a customer’s deployable communications system from delivery through deployment. Serve as the Subject Matter Expert and primary liaison for system assembly, installation, system configuration, programming/optimization, and routine maintenance. Provide on-site end-user training and limited troubleshooting, produce analytical service reports, and resolve malfunctions efficiently while maintaining strong customer communications.

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GovCIO
GovCIO
1 day ago

Field Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Integrate and support a customer’s deployable communications system from delivery through deployment. Serve as the Subject Matter Expert and primary liaison for system assembly, installation, system configuration, programming/optimization, and routine maintenance. Provide on-site end-user training and limited troubleshooting, produce analytical service reports, and resolve malfunctions efficiently while maintaining strong customer communications.
Location: Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Assemble, install, and configure systems and equipment according to site assessments and schematics.
  • •Complete system programming and optimization as part of the installation process.
  • •Perform routine system maintenance and analysis, including hardware configurations and component replacement as needed.
  • •Provide on-site end-user training on system operation, maintenance, and limited troubleshooting.
  • •Troubleshoot and diagnose malfunctions, produce analytical service reports, and maintain effective customer communications.

Pay and Benefits

Salary: USD 110,000 annually

Key Requirements

  • •High school with 9+ years (or commensurate experience).
  • •Clearance required: TS/SCI.
  • •1-3 years of SATCOM experience.
  • •1-3 years of networking experience.
  • •Experience working with COMSEC items/materials (e.g., Type 1 encryptors, SKLs, KGs) and DoD 8140 IAT Level II (Sec+CE, CYSA+, CND, CCNA-Security).
Experience:9+ yearsDefenseSatcomNetworkingDeployable communicationsOCONUS
Education:High School
Skills:TroubleshootingAnalytical problem-solvingInterpersonal skillsOrganizational skillsAbility to work independently
Certifications:Sec+CECYSA+CNDCCNA-SecurityDoD 8140 IAT Level II
Languages:English
Tech Stack:Deployable communicationsSystem assemblySystem installationSystem configurationSATCOM terminalsNetworking equipmentCOMSECType 1 encryptorsSKLsKGsDoD NIPRDoD SIPRJWICSLow earth orbit communicationsHardware configurations

Eligibility

Security Clearance:TS/SCI

Company Brief

GovCIO
Provides IT modernization, cloud, cybersecurity, data analytics, and managed services to U.S. federal civilian and defense agencies, delivering technology solutions and mission support to improve government operations and security.
Industry: Professional Services
Growth: Established Company
Headquarters: Herndon, United States
WebsiteLinkedIn