Assistant Store Manager I

Tapestry
Quebec
Workplace: OnsiteFull time27.5 - 40Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development for a luxury retail store. Lead on the sales floor to deliver inclusive, high-energy customer experiences while resolving issues and acting as a brand ambassador. Recruit, onboard, and coach team members; support omni-channel and digital clienteling; and ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
4 weeks ago

Assistant Store Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development for a luxury retail store. Lead on the sales floor to deliver inclusive, high-energy customer experiences while resolving issues and acting as a brand ambassador. Recruit, onboard, and coach team members; support omni-channel and digital clienteling; and ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising.
Location: Quebec
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment aligned with Coach service standards; resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Support virtual shopping and clienteling, including customer data acquisition, and use social media trends to enhance the customer experience.
  • •Oversee operational excellence: compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising; maintain safety and vendor relationships.

Pay and Benefits

Salary: 27.5 - 40
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries, with luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionService industry
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channel servicesClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor