Customer Service Representative

Sutherland
Cairo
Workplace: OnsiteFull time15,600 - 22,000Function: Customer Support (Service Desk)Skills: ["Communication","Customer service"]

Handle customer inquiries and support needs in an on-site customer service role in New Cairo. You’ll work rotating overnight shifts and represent the service experience for Sutherland’s customers. The role includes fully paid training and KPIs guaranteed for the first three months, plus provided door-to-door transportation for females. You’ll need university graduate/dropout status and strong English communication skills.

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FursaFursa
Sutherland
Sutherland
2 days ago

Customer Service Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Handle customer inquiries and support needs in an on-site customer service role in New Cairo. You’ll work rotating overnight shifts and represent the service experience for Sutherland’s customers. The role includes fully paid training and KPIs guaranteed for the first three months, plus provided door-to-door transportation for females. You’ll need university graduate/dropout status and strong English communication skills.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Pay and Benefits

Salary: 15,600 - 22,000
Perks:Paid TrainingCommuter BenefitsSocial InsuranceHealth Insurance

Key Requirements

  • •Be a university graduate or dropout.
  • •Have English at B1+/B2/B2+/C1 level.
  • •Demonstrate good communication and customer service skills.
  • •Be willing to work on-site.
  • •Be willing to work rotational shifts (night-overnight).
Skills:CommunicationCustomer service
Languages:English

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor