EvenUp

2 months ago

Staff Software Engineer, Builders

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the technical anchor for a Builders squad handling EvenUp’s highest-priority customer escalations. You lead complex multi-system investigations, identify systemic product weaknesses, and define technical strategy across observability, tooling, runbooks, incident response, and reliability standards. Working closely with the CPO and EM, you balance reactive and proactive work, act as a force multiplier for other engineers, and translate escalation patterns into product insights—without a dedicated PM.

Location: Toronto, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Lead technical resolution for the most complex, multi-system escalations requiring cross-functional understanding and architectural thinking.
•Identify systemic product weaknesses that generate escalations and partner with other engineering teams to fix root causes.
•Define and drive squad technical strategy across observability, tooling, runbooks, incident response patterns, and reliability standards.
•Partner with the CPO and EM to shape the squad roadmap, balancing urgent reactive work with proactive investments.
•Serve as a senior IC and advisor to other engineers through reviews, investigation support, and influencing engineering practices (e.g., blameless post-mortems, on-call hygiene, failure mode documentation).

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceAccident InsuranceCritical IllnessPaid LeaveLong-term DisabilityPaid ParentalHome Office401kRrspMeet-up ProgramHolidays

Key Requirements

•8+ years of software engineering experience with a demonstrated track record at the Staff level (or equivalent).
•Exceptional diagnostic and systems-thinking skills for multi-service architectures.
•Deep technical credibility: can write and review code, design systems, and make architectural trade-offs under time pressure.
•Experience driving improvements across team boundaries—influencing without authority and coordinating cross-team fixes.
•Strong communication skills across engineers, product leaders, and non-technical stakeholders.

Experience:8+ yearsSaaSHigh-growthAI/ML

Skills:DiagnosticSystems-thinkingCommunicationProduct-mindedCross-functional collaboration

Company Brief

EvenUp

Develops an AI-powered Claims Intelligence Platform for personal injury law firms that automates document generation, reviews medical records, and streamlines workflows to help firms settle cases faster and secure fairer client outcomes.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2019

Glassdoor: 3.1

Website LinkedIn Glassdoor

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EvenUp

2 months ago

Staff Software Engineer, Builders

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Toronto, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Lead technical resolution for the most complex, multi-system escalations requiring cross-functional understanding and architectural thinking.
•Identify systemic product weaknesses that generate escalations and partner with other engineering teams to fix root causes.
•Define and drive squad technical strategy across observability, tooling, runbooks, incident response patterns, and reliability standards.
•Partner with the CPO and EM to shape the squad roadmap, balancing urgent reactive work with proactive investments.
•Serve as a senior IC and advisor to other engineers through reviews, investigation support, and influencing engineering practices (e.g., blameless post-mortems, on-call hygiene, failure mode documentation).

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceAccident InsuranceCritical IllnessPaid LeaveLong-term DisabilityPaid ParentalHome Office401kRrspMeet-up ProgramHolidays

Key Requirements

•8+ years of software engineering experience with a demonstrated track record at the Staff level (or equivalent).
•Exceptional diagnostic and systems-thinking skills for multi-service architectures.
•Deep technical credibility: can write and review code, design systems, and make architectural trade-offs under time pressure.
•Experience driving improvements across team boundaries—influencing without authority and coordinating cross-team fixes.
•Strong communication skills across engineers, product leaders, and non-technical stakeholders.

Experience:8+ yearsSaaSHigh-growthAI/ML

Skills:DiagnosticSystems-thinkingCommunicationProduct-mindedCross-functional collaboration

Company Brief

EvenUp

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2019

Glassdoor: 3.1

Website LinkedIn Glassdoor