Cyber Security Engineer

Fortinet
Prague, Germany, Frankfurt
Workplace: HybridFull timeFunction: CybersecurityExperience: 3-6 yearsEducation: bachelorsSkills: ["Customer-oriented","Communication","Time management","Multi-tasking","Works under pressure"]

Provide technical assistance to Fortinet-certified partners and customers for FortiGate firewalls and other devices. Lead real-time troubleshooting sessions, test and reproduce issues in the lab, analyze gathered data to recommend corrective actions, and run phone or remote access sessions. Escalate software/hardware findings to R&D and continuously build product and technical knowledge through training and self-learning.

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FursaFursa
Fortinet
Fortinet
4 months ago

Cyber Security Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Provide technical assistance to Fortinet-certified partners and customers for FortiGate firewalls and other devices. Lead real-time troubleshooting sessions, test and reproduce issues in the lab, analyze gathered data to recommend corrective actions, and run phone or remote access sessions. Escalate software/hardware findings to R&D and continuously build product and technical knowledge through training and self-learning.
Location: Prague, Germany, Frankfurt
Workplace: Hybrid
Employment Type: Full time
Job Function: Cybersecurity
Seniority: Mid level

Key Responsibilities

  • •Provide technical assistance to Fortinet-certified partners and customers for FortiGate and other devices.
  • •Run real-time troubleshooting sessions with partners/customers.
  • •Test and reproduce partner/customer issues in the laboratory.
  • •Recommend corrective actions based on gathered data and analysis.
  • •Run phone or remote access sessions and report issues to the R&D department.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsurancePaid LeaveMultisport Card

Key Requirements

  • •Bachelor’s degree in computer science, Software Engineering, or related field (or equivalent training/experience).
  • •3–6 years of experience in an IT or technical support role.
  • •Experience in the telecommunications/networking/security industry.
  • •Good knowledge of the OSI model and networking protocols (TCP/IP, routing and switching).
  • •Proficient spoken and written English and Spanish, with a customer-oriented attitude.
Experience:3-6 yearsCybersecurityTelecommunicationsNetworkingSecurity
Education:Bachelor's
Skills:Customer-orientedCommunicationTime managementMulti-taskingWorks under pressure
Certifications:NSE4CCNASecurity+
Languages:EnglishSpanish
Tech Stack:FortiGateFortinet FirewallsOSI modelTCP/IPRouting and switchingOSPFBGPLDAPSSO2-factor authenticationAWSGoogle CloudAzureFirewallsIPSMail Security GatewaysLaboratory testing

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn