Client Solutions Manager - Big Box - Chicago

TikTok
Chicago
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 4+ yearsSkills: ["Strategic partnerships","Client communication","Data analysis","Cross-functional collaboration","Problem-solving"]

Drive long-term strategic relationships with enterprise advertisers as a trusted point of contact for day-to-day communications. Develop and execute full-funnel media strategies using deep TikTok product expertise, educate clients on products and best practices, and analyze campaign performance to identify optimizations and upsell opportunities. Coordinate cross-functional teams to deliver account plans, and help diagnose and troubleshoot client issues alongside Product and Engineering.

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FursaFursa
TikTok
TikTok
16 hours ago

Client Solutions Manager - Big Box - Chicago

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Drive long-term strategic relationships with enterprise advertisers as a trusted point of contact for day-to-day communications. Develop and execute full-funnel media strategies using deep TikTok product expertise, educate clients on products and best practices, and analyze campaign performance to identify optimizations and upsell opportunities. Coordinate cross-functional teams to deliver account plans, and help diagnose and troubleshoot client issues alongside Product and Engineering.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as a trusted advisor and day-to-day point of contact.
  • •Develop and execute media strategies tailored to client goals across full-funnel objectives.
  • •Educate clients on TikTok products, platform updates, and best practices to drive campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, providing proactive performance insights and recommendations.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues with Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency analyzing and using data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Develop and execute media strategies tailored to client goals using TikTok’s full-funnel approach.
  • •Experience with performance-driven advertising and working with technical teams to diagnose and solve client problems.
Experience:4+ yearsDigital advertisingAdTechProgrammatic advertisingSocial advertisingFull-funnel marketing
Skills:Strategic partnershipsClient communicationData analysisCross-functional collaborationProblem-solving
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn