Service Sales Support Representative - French Speaker

Eaton
Casablanca
Workplace: HybridFull timeFunction: SalesEducation: bachelorsSkills: ["Negotiation","Consultative selling","Communication","Interpersonal skills","Problem-solving"]

Drive service revenue growth and customer satisfaction by supporting sales activities across the region from Casablanca. Engage customers via phone/email to promote distributed services, create and follow up on service quotations until purchase order, and handle non-standard queries. Maintain customer relationships, develop product/service expertise, collaborate with internal teams, track forecasts, and begin owning select accounts including renewals and upselling—escalating data accuracy issues as needed.

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Eaton
Eaton
1 month ago

Service Sales Support Representative - French Speaker

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive service revenue growth and customer satisfaction by supporting sales activities across the region from Casablanca. Engage customers via phone/email to promote distributed services, create and follow up on service quotations until purchase order, and handle non-standard queries. Maintain customer relationships, develop product/service expertise, collaborate with internal teams, track forecasts, and begin owning select accounts including renewals and upselling—escalating data accuracy issues as needed.
Location: Casablanca
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Promote and sell distributed services/products by engaging customers via phone or email and educating them on business impact
  • •Generate and follow up on service quotations until the customer issues a Purchase Order
  • •Proactively engage customers based on leads to increase service revenue and respond to non-standard queries with tailored solutions
  • •Collaborate cross-functionally with sales, finance, product, technical support, and marketing to support sales efforts
  • •Track sales forecasts and progress with regular meetings; begin owning selected accounts including contract renewals and upselling

Key Requirements

  • •Bachelor’s or Master’s degree in Business, Management, or related field
  • •Experience in sales support, customer service, or inside sales
  • •Proficiency in CRM tools (preferably Salesforce)
  • •Strong Excel skills for tracking, analysis, and reporting
  • •Fluent French and intermediate English; strong attention to detail and analytical problem-solving
Education:Bachelor's in Business, Management, or related field
Skills:NegotiationConsultative sellingCommunicationInterpersonal skillsProblem-solving
Languages:FrenchEnglish
Tech Stack:SalesforceCRMExcel

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn