NTT

1 month ago

Key Client Manager AAPP

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Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Build and nurture relationships with assigned accounts, driving client satisfaction and expansion across NTT DATA solution areas. Own account strategy and planning to meet revenue and margin targets while minimizing churn and maximizing retention. Serve as first point of contact for client issues and translate client needs into actionable solutions. Manage accounts, opportunities, pipelines, and forecasts using Salesforce.com, analyze client situations, and coordinate with global stakeholders to meet quota targets.

Location: Barcelona

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and nurture relationships with assigned accounts to ensure client satisfaction.
•Develop and implement account strategies to drive revenue growth and support clients through the buying lifecycle.
•Manage accounts, opportunities, pipelines, and forecasts using Salesforce.com.
•Coordinate with a global network of offices to deliver exceptional client experiences.
•Act as the first point of contact for client issues and transform client needs into actionable solutions.

Key Requirements

•Strong sales business acumen focused on planning to meet business requirements.
•Proven experience engaging and managing clients across the full client lifecycle to drive growth.
•Deep knowledge of NTT DATA offerings, client applications/use cases, and market trends.
•Ability to identify and advance opportunities at assigned clients and prospects.
•Proficiency using Salesforce.com or other CRM platforms and working with a collaborative, adaptable communication style.

Experience:Global partner management

Education:Bachelor's

Skills:Strategic thinkingCollaborationCommunicationProblem-solvingIndependent work

Tech Stack:Salesforce.comCRM

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT