Senior Staff Experience Researcher

PayPal
Oregon
Workplace: RemoteFull timeUSD 160,500 - 238,700 annuallyFunction: Research & Scientific (R&D)Experience: 8+ yearsEducation: bachelorsSkills: []

Lead complex user research projects by translating business trends and user experience needs into clear research objectives, methods, and insights. Apply deep product and domain expertise to conduct highly complex research and analytics that uncover trends to inform product development and UX strategies. Deliver innovative strategy recommendations, evaluate process and service improvements, and mentor team members in user research and data analysis best practices.

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FursaFursa
PayPal
PayPal
4 days ago

Senior Staff Experience Researcher

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead complex user research projects by translating business trends and user experience needs into clear research objectives, methods, and insights. Apply deep product and domain expertise to conduct highly complex research and analytics that uncover trends to inform product development and UX strategies. Deliver innovative strategy recommendations, evaluate process and service improvements, and mentor team members in user research and data analysis best practices.
Location: Oregon
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Lead complex projects requiring understanding of current business trends and user experience needs.
  • •Participate in problem resolution and enhance research methodologies through functional expertise.
  • •Collaborate with teams to determine methods for new assignments and drive global process improvements.
  • •Design, evaluate, and select process, product, and service improvements based on product needs and industry trends.
  • •Influence senior leadership decision-making with research findings and innovative strategies that benefit users and customers.

Pay and Benefits

Salary: USD 160,500 - 238,700 annually
Equity and Bonus:Equity
Perks:Health InsuranceRetirementPaid LeaveLearning Budget

Key Requirements

  • •8+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
  • •Develop clear objectives and priorities to deliver results aligned with organizational goals.
  • •Perform highly complex research and insights using product knowledge and extensive business expertise.
  • •Analyze research data to identify trends and insights that inform product development and user experience strategies.
  • •Mentor team members in best practices for user research and data analysis.
Experience:8+ years
Education:Bachelor's

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn