Sr. Business Analyst (Customer Success)

Analyze Starlink consumer performance to accelerate subscriber growth and improve user value. Own reporting and dashboards for key acquisition, retention, and engagement KPIs, develop forecasting and pricing insights, and run research and cohort analysis. Use SQL, statistical methods, and visualization tools to turn complex data into actionable recommendations, collaborating cross-functionally with marketing, product, and sales while partnering with engineering to improve data quality.