Alan

3 weeks ago

Key Account Manager (French speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own a portfolio of strategic accounts to help them stay and grow with Alan. Build strong relationships with key stakeholders, spot early dissatisfaction signals, and drive solutions through onboarding, business reviews, and engagement initiatives. Lead cross-selling and upselling, renegotiate contracts to balance value and profitability, and represent customer needs to Product teams. Support new acquisition by promoting the Key Account Management program.

Location: Belgium

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of strategic and flagship accounts.
•Maintain customer relationships by understanding stakeholder needs and helping clients achieve goals through Alan.
•Identify dissatisfaction signals early and implement solutions to address them.
•Ensure onboarding and drive adoption of Alan health partner offerings by employees and admins.
•Deliver account insights via consumption reports, execute cross-selling/upselling, and renegotiate contracts; represent customer needs to Product teams.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityRemote WorkHome OfficeLearning BudgetParental Leave

Key Requirements

•At least 5 years of experience in a customer-facing role.
•Proven over-performance and experience working with companies of more than 150 employees.
•Fluency in French and English (Dutch fluency is a plus).
•Strong negotiation skills and the ability to build long-term relationships based on trust and transparency.
•Strong analytical and problem-solving skills to create data-based reports and drive follow-up.

Experience:5+ yearsHealthcareInsurance

Skills:NegotiationActive listeningProblem-solvingAnalytical thinkingFollow-up

Languages:FrenchEnglishDutch

Company Brief

Alan

Alan is a Paris-based digital health insurance provider offering employer and individual health plans, telemedicine, prevention services, and a consumer-focused app to simplify access to care and manage reimbursements.

Industry: Health Insurance (Payers)

Company Size: Large (251 to 1,000 employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Paris, France

Founded: 2016

Glassdoor: 4.4

Website LinkedIn Glassdoor

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Alan

3 weeks ago

Key Account Manager (French speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Belgium

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of strategic and flagship accounts.
•Maintain customer relationships by understanding stakeholder needs and helping clients achieve goals through Alan.
•Identify dissatisfaction signals early and implement solutions to address them.
•Ensure onboarding and drive adoption of Alan health partner offerings by employees and admins.
•Deliver account insights via consumption reports, execute cross-selling/upselling, and renegotiate contracts; represent customer needs to Product teams.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityRemote WorkHome OfficeLearning BudgetParental Leave

Key Requirements

•At least 5 years of experience in a customer-facing role.
•Proven over-performance and experience working with companies of more than 150 employees.
•Fluency in French and English (Dutch fluency is a plus).
•Strong negotiation skills and the ability to build long-term relationships based on trust and transparency.
•Strong analytical and problem-solving skills to create data-based reports and drive follow-up.

Experience:5+ yearsHealthcareInsurance

Skills:NegotiationActive listeningProblem-solvingAnalytical thinkingFollow-up

Languages:FrenchEnglishDutch

Company Brief

Alan

Industry: Health Insurance (Payers)

Company Size: Large (251 to 1,000 employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Paris, France

Founded: 2016

Glassdoor: 4.4

Website LinkedIn Glassdoor