Check Fraud Investigation Manager

KeyCorp
Columbus, Cleveland
Workplace: HybridFull timeUSD 71,000 - 125,000 annuallyFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["Leadership","Communication","Coaching","Stakeholder management","Decision-making"]

Lead and develop a team of approximately 12 check fraud investigation professionals, ensuring timely, accurate, and compliant investigations and Suspicious Activity Report (SAR) recommendations. Monitor productivity, quality, aging, and service-level metrics, assign workload to balance capacity, and drive performance through established protocols. Support audits, regulatory exams, quality reviews, and remediation efforts while managing risk mitigation evaluations and regulatory reporting requirements.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Check Fraud Investigation Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and develop a team of approximately 12 check fraud investigation professionals, ensuring timely, accurate, and compliant investigations and Suspicious Activity Report (SAR) recommendations. Monitor productivity, quality, aging, and service-level metrics, assign workload to balance capacity, and drive performance through established protocols. Support audits, regulatory exams, quality reviews, and remediation efforts while managing risk mitigation evaluations and regulatory reporting requirements.
Location: Columbus, Cleveland
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Lead and develop a team of approximately 12 check fraud investigators.
  • •Monitor productivity, quality, aging, and service-level metrics to meet operational and regulatory goals.
  • •Assign workload and resources to balance capacity and meet deadlines.
  • •Ensure investigations and Suspicious Activity Report (SAR) recommendations and reports are timely, accurate, and compliant.
  • •Support audits, regulatory exams, quality review processes, and remediation efforts.

Pay and Benefits

Salary: USD 71,000 - 125,000 annually

Key Requirements

  • •2+ years of experience in fraud investigation leadership or equivalent.
  • •Financial services or other regulated industry experience.
  • •Strong knowledge of fraud investigations, regulatory requirements, and risk management practices.
  • •Experience leading fraud investigative, fraud, financial crimes, compliance, or risk management teams.
  • •Actimize and/or ActOne experience.
Experience:Fraud investigationFinancial servicesRegulated industry
Education:Bachelor's
Skills:LeadershipCommunicationCoachingStakeholder managementDecision-making
Tech Stack:ActimizeActOneMS WordExcelPowerPoint

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn