Full Time Branch Ambassador - Eastern Maryland (North Cluster)

Discover Financial
Baltimore
Full timeUSD 48,048 - 48,048 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Adaptability","Attention to detail","Curiosity"]

Serve as the on-site customer-facing “heart” of the branch by accurately processing high-volume cash transactions while maintaining a compliance-first approach. Educate customers on mobile banking features like remote deposit capture and contactless payments, and listen to customer needs to guide them toward the right digital tools and solutions. Deliver hospitality, resolve questions, and help create a safe, human-centered experience for individuals and small businesses.

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Discover Financial
Discover Financial
5 days ago

Full Time Branch Ambassador - Eastern Maryland (North Cluster)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the on-site customer-facing “heart” of the branch by accurately processing high-volume cash transactions while maintaining a compliance-first approach. Educate customers on mobile banking features like remote deposit capture and contactless payments, and listen to customer needs to guide them toward the right digital tools and solutions. Deliver hospitality, resolve questions, and help create a safe, human-centered experience for individuals and small businesses.
Location: Baltimore
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Accurately execute high-volume cash transactions (deposits, withdrawals, and negotiable instruments) with 100% accuracy.
  • •Ensure compliance with security, audit, BSA/AML, and federal regulatory standards.
  • •Teach clients how to use mobile banking features including remote deposit capture and contactless payments.
  • •Listen to customers to identify personal or business goals and pair them with appropriate digital tools or banking solutions.
  • •Provide outstanding hospitality by greeting customers, answering questions, and maintaining a warm, efficient branch experience.

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionFlexible SpendingLife InsuranceDisability InsurancePaid LeaveLearning Budget401kPaid ParentalChildcareElder Care

Key Requirements

  • •Have a high school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Proficient in G-Suite.
  • •Strong written and oral communication skills.
Experience:1+ yearsRetailCustomer service
Education:High School
Skills:HospitalityCommunicationAdaptabilityAttention to detailCuriosity
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn