Principal Data Scientist, Customer Protection Agentic Claims Data Science

Discover Financial
United States
Workplace: OnsiteFull timeUSD 161,800 - 184,600 annuallyFunction: Data Science & Machine LearningExperience: 3-5 yearsEducation: bachelorsSkills: ["Customer focus","Interpersonal communication","Creativity","Analytical thinking","Cross-functional collaboration"]

Build and deploy machine learning models for debit & claims customer protection, helping detect fraud and scams and improve claims processing outcomes. Partner with data scientists, analysts, software engineers, and product managers across the full ML lifecycle—from design and training to evaluation, validation, and implementation—using a modern stack (Python, AWS, H2O, Spark) at massive scale.

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Discover Financial
Discover Financial
1 week ago

Principal Data Scientist, Customer Protection Agentic Claims Data Science

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Build and deploy machine learning models for debit & claims customer protection, helping detect fraud and scams and improve claims processing outcomes. Partner with data scientists, analysts, software engineers, and product managers across the full ML lifecycle—from design and training to evaluation, validation, and implementation—using a modern stack (Python, AWS, H2O, Spark) at massive scale.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Partner with a cross-functional team to deliver customer-focused products.
  • •Leverage Python, Conda, AWS, H2O, Spark, and more to derive insights from large numeric and textual datasets.
  • •Build machine learning models across design, training, evaluation, validation, and implementation.
  • •Translate technical complexity into tangible business goals for customer impact.
  • •Advance claims processing systems by applying methodologies to improve speed and resolution quality.

Pay and Benefits

Salary: USD 161,800 - 184,600 annually
Perks:Health Insurance

Key Requirements

  • •Bachelor’s degree in a quantitative field plus 5 years of data analytics experience (or Master’s plus 3 years, or PhD).
  • •3+ years’ experience with machine learning for predictive tasks.
  • •3+ years’ experience with Python.
  • •1+ year of experience with SQL.
  • •1+ year of experience working with AWS.
Experience:3-5 years
Education:Bachelor's in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or related)
Skills:Customer focusInterpersonal communicationCreativityAnalytical thinkingCross-functional collaboration
Tech Stack:PythonCondaAWSH2OSparkSQLLLMsRepresentation learningGradient boostingDeep learning

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn