Assistant Store Manager_Splash Qatar

Landmark Group
Qatar
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Teamwork","Collaboration","Communication","Result orientation","Proactiveness","Flexibility"]

Support the Shop Manager in managing store operations, ensuring customer service and sales remain the top priority. Drive sales opportunities through promotional and marketing activities, handle customer complaints per company policy, and gather feedback. Maintain high internal customer care standards, oversee visual merchandising and display standards, and conduct regular in-store training and audits to develop staff performance in line with learning and development programs.

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Landmark Group
Landmark Group
1 day ago

Assistant Store Manager_Splash Qatar

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Last checked: 11 hours agoStatus: Live

Job Summary

Support the Shop Manager in managing store operations, ensuring customer service and sales remain the top priority. Drive sales opportunities through promotional and marketing activities, handle customer complaints per company policy, and gather feedback. Maintain high internal customer care standards, oversee visual merchandising and display standards, and conduct regular in-store training and audits to develop staff performance in line with learning and development programs.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure all responsibilities of a Shop Manager during his absence and jointly control and direct store management in his presence.
  • •Ensure customer service and sales take priority over other tasks.
  • •Promote and uphold high standards of internal customer care.
  • •Maximize sales opportunities through effective use of promotional and marketing opportunities.
  • •Monitor customer complaints in line with company policy; provide regular feedback and conduct in-store training, audits, and staff enrollment in learning and development courses.

Key Requirements

  • •Graduate or bachelor’s degree from any stream.
  • •Good knowledge of retail processes and the retail industry.
  • •Good knowledge of merchandising, stock management, and inventory processes.
  • •Result orientation.
  • •Strong teamwork, collaboration, communication, and a proactive/flexible mindset.
Education:Bachelor's
Skills:TeamworkCollaborationCommunicationResult orientationProactivenessFlexibility

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
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