Teller

KeyCorp
United States
Workplace: OnsitePart timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Integrity","Time management","Customer service","Sound judgment","Team collaboration"]

Provide in-person client service in a KeyBank branch by welcoming customers, handling account transactions, and efficiently resolving client servicing issues. Listen for clues to clients’ financial wellness needs and transition customers to a banker for deeper conversations. Maintain accurate cash drawer balancing, follow compliance/audit/security procedures, participate in branch huddles and debriefs, and stay current on product guides, fees, and policies.

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FursaFursa
KeyCorp
KeyCorp
2 days ago

Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide in-person client service in a KeyBank branch by welcoming customers, handling account transactions, and efficiently resolving client servicing issues. Listen for clues to clients’ financial wellness needs and transition customers to a banker for deeper conversations. Maintain accurate cash drawer balancing, follow compliance/audit/security procedures, participate in branch huddles and debriefs, and stay current on product guides, fees, and policies.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Assume responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities during client conversations and transition customers to a Banker.
  • •Assist clients in achieving financial goals using financial wellness tools and product guidance.
  • •Follow compliance, audit, and security procedures, including cash drawer balancing and staying current on fees and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experienced in cash handling (required).
  • •General understanding of PC with Windows-based applications and calculator (required).
  • •Notary License (preferred).
Experience:BankingFinancial services
Education:High School
Skills:IntegrityTime managementCustomer serviceSound judgmentTeam collaboration
Licenses:Notary License
Tech Stack:WindowsATMOnline BankingTelephone Banking

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn