Global Partnerships Operations Lead

Canva
Austin
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Cross-functional collaboration","Operational rigor","Data-driven decision-making","Strategic thinking","Mentorship"]

Own end-to-end operations for Canva’s partner ecosystem, including the PRM platform (Allbound), deal registration/order processing, partner agreements and contract ops, and partner enablement infrastructure. Lead partner commercial processes such as referral payments, margin/MDF management, renewals operations, pipeline hygiene, communications governance, and partner program strategy. Build forecasting, reporting, and insights for partner-sourced revenue and program health while partnering cross-functionally with Sales, RevOps, Finance, and Legal.

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FursaFursa
Canva
Canva
2 months ago

Global Partnerships Operations Lead

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Last checked: 1 hour agoStatus: Live

Job Summary

Own end-to-end operations for Canva’s partner ecosystem, including the PRM platform (Allbound), deal registration/order processing, partner agreements and contract ops, and partner enablement infrastructure. Lead partner commercial processes such as referral payments, margin/MDF management, renewals operations, pipeline hygiene, communications governance, and partner program strategy. Build forecasting, reporting, and insights for partner-sourced revenue and program health while partnering cross-functionally with Sales, RevOps, Finance, and Legal.
Location: Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own Canva’s partner relationship management platform end-to-end, including architecture, integrations, and continuous improvement across partner pillars.
  • •Manage an onshore/offshore deal registration and order processing team, setting quality, speed, and accuracy standards and building scalable processes.
  • •Design and run critical commercial processes including solutions engagement workflows, partner referral payments, and margin/MDF management.
  • •Own partner agreements and contract operations from execution through amendments and renewals in partnership with Legal and Finance.
  • •Build partner forecasting and reporting/insights for pipeline, partner performance, revenue attribution, and program health.

Pay and Benefits

Perks:EquityHealth Insurance401kParental LeaveWellness Stipend

Key Requirements

  • •Experience owning the operations layer for a multi-channel partner program at a SaaS company, including deal registration flows.
  • •Fluency with partner technology and tooling such as PRM platforms, Crossbeam, and CRM integrations.
  • •Ability to handle operational detail (e.g., payment reconciliation) while presenting data-driven program health to senior leadership.
  • •Strong operational rigor paired with strategic thinking to standardize now and scale later.
  • •Experience managing or mentoring a team, including distributed/onshore-offshore teams, across time zones.
Experience:SaaS
Skills:Cross-functional collaborationOperational rigorData-driven decision-makingStrategic thinkingMentorship
Languages:English
Tech Stack:AllboundCrossbeamCRMPRM

Company Brief

Canva
Canva is an online visual communications platform that provides drag-and-drop design tools, templates, and media assets for creating presentations, social media graphics, videos, documents and more, serving individuals and large enterprises globally.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: Surry Hills, New South Wales, Australia
Founded: 2012
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor