Receptionist

GEMS Education
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Multitasking","Customer service","Communication"]

Be the first point of contact for a school community—welcoming parents, visitors, students, and callers while providing accurate information about location, curriculum, and admissions. Handle enquiries professionally via phone, direct calls to the right staff, support tour bookings, maintain a caller/visitor database, and complete front-of-house administrative and secretarial tasks to enhance customer satisfaction.

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FursaFursa
GEMS Education
GEMS Education
1 day ago

Receptionist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Be the first point of contact for a school community—welcoming parents, visitors, students, and callers while providing accurate information about location, curriculum, and admissions. Handle enquiries professionally via phone, direct calls to the right staff, support tour bookings, maintain a caller/visitor database, and complete front-of-house administrative and secretarial tasks to enhance customer satisfaction.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Intern level

Key Responsibilities

  • •Provide information on requested categories (location, curriculum, admissions procedure) including booking tours and sharing tour information.
  • •Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel.
  • •Welcome visitors and maintain positive customer service experiences during interactions.
  • •Maintain a caller and visitor database to track volumes monthly and support lead generation.
  • •Complete administration and secretarial tasks to support the broader Front of House team and follow school policies and codes of conduct.

Key Requirements

  • •Minimum one-year experience working as a receptionist or in a customer service-focused role.
  • •English is the first language (written and spoken).
  • •Interpersonal skills to operate in a diverse environment.
  • •Ability to multi-task and cope with peaks of demand.
  • •Proficient secretarial and computer skills.
Experience:1+ years
Education:Bachelor's
Skills:Interpersonal skillsMultitaskingCustomer serviceCommunication
Languages:English
Tech Stack:Computer skills

Company Brief

GEMS Education
GEMS Education is a Dubai-based global operator of private K–12 schools, running a large network of international schools and education services focused on delivering curriculum, teacher development, and student innovation programmes worldwide.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 2000
Glassdoor
Glassdoor: 3.4
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