eSIM Technical Consultant (W/M)

Thales
France
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: mastersSkills: ["Organized","Detail-oriented","Customer-oriented","Multitasking","Excellent written communication"]

Provide in-depth eSIM technical pre-sale and post-sale support, analyzing customer and global group eSIM requirements and troubleshooting implementation issues. Lead technical specification work within the BAP process using internal tools, while staying technically focused on detailed implementations. Coordinate with sales, product marketing, R&D, and technical teams to capture customer feature needs and assist in defining and positioning eSIM products. Educate and support the local technical consultant network.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Thales
Thales
1 month ago

eSIM Technical Consultant (W/M)

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide in-depth eSIM technical pre-sale and post-sale support, analyzing customer and global group eSIM requirements and troubleshooting implementation issues. Lead technical specification work within the BAP process using internal tools, while staying technically focused on detailed implementations. Coordinate with sales, product marketing, R&D, and technical teams to capture customer feature needs and assist in defining and positioning eSIM products. Educate and support the local technical consultant network.
Location: France
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide in-depth eSIM pre-sale support to Sales and customers, including analysis of eSIM requirements.
  • •Manage technical specification writing and implementation within the BAP process using dedicated internal tools and processes.
  • •Deliver in-depth eSIM post-sale support with technical analysis and troubleshooting.
  • •Support and educate the local network of technical consultants for VLA accounts and provide expert support/training as needed.
  • •Collect and relay feedback to product marketing, R&D, and technical teams on technical features required by customers and support eSIM product definition/positioning.

Pay and Benefits

Perks:Health InsuranceKindergartenRestaurant Allowance

Key Requirements

  • •Master’s degree in engineering, Computer Science or Telecom.
  • •10 years of prior SIM/eSIM Technical Consulting experience.
  • •10 years’ experience with smart cards and wireless devices.
  • •Understanding of telecom access network environments (GSM/UMTS/CDMA/LTE/5G).
  • •Knowledge of 3GPP, 3GPP2 and GSMA standards, including RSP/eUICC Standards SGP.02 (M2M) and SGP.22 (CE).
Experience:10+ years
Education:Master's
Skills:OrganizedDetail-orientedCustomer-orientedMultitaskingExcellent written communication
Languages:EnglishFrench
Tech Stack:ESIMSIMSmart cardsWireless devicesGSMUMTSCDMALTE5G3GPP3GPP2GSMAEUICCRSPSGP.02SGP.22SGP.32IoTM2MCE

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn