Software Engineer, Enterprise Apps

Coinbase
Rio de Janeiro
Workplace: RemoteFull timeBRL 342,600+ annuallyFunction: Software EngineeringExperience: 5+ yearsSkills: ["Communication","Collaboration"]

Build and extend backend and integration services for CX Shared Agent Platforms and SFDC Solutions, supporting customer service and compliance operations. Own third-party SaaS evaluation, integration, and production support across the CX tooling ecosystem. Partner with product, design, security, and data teams to deliver cross-functional solutions, while driving engineering best practices for testing, deployment, and observability at scale from Brazil.

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FursaFursa
Coinbase
Coinbase
2 months ago

Software Engineer, Enterprise Apps

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Last checked: 3 hours agoStatus: Live

Job Summary

Build and extend backend and integration services for CX Shared Agent Platforms and SFDC Solutions, supporting customer service and compliance operations. Own third-party SaaS evaluation, integration, and production support across the CX tooling ecosystem. Partner with product, design, security, and data teams to deliver cross-functional solutions, while driving engineering best practices for testing, deployment, and observability at scale from Brazil.
Location: Rio de Janeiro
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Build and ship backend services using Go and gRPC to extend CX platform capabilities and support agent workflows across compliance and consumer teams.
  • •Evaluate, integrate, and provide ongoing support for third-party SaaS platforms, ensuring seamless connectivity across the CX tooling ecosystem.
  • •Partner with product, design, security, and data teams to deliver cross-functional solutions to operational and compliance challenges.
  • •Drive engineering best practices including code reviews, testing strategies, deployment processes, and observability (metrics, logging, tracing).
  • •Translate complex technical concepts into clear recommendations for non-technical stakeholders across CX, product, and leadership teams.

Pay and Benefits

Salary: BRL 342,600 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •5+ years of software engineering experience building scalable backend services with Go and gRPC, including event-driven architectures (Kafka or similar) and SQL or NoSQL databases.
  • •Experience evaluating, integrating, and operating third-party SaaS applications and vendor APIs in production.
  • •Operate production systems on AWS using Kubernetes, Terraform, and CI/CD tooling (e.g., BuildKite), including rate limiters, caching, load balancing, and circuit breakers.
  • •Contribute to technical architecture decisions and translate them into reliable, high-traffic production systems.
  • •Use generative AI responsibly with human oversight (including tools/coplots like LibreChat, Gemini, and Glean) to improve workflow efficiency, cost, and quality.
Experience:5+ years
Skills:CommunicationCollaboration
Languages:English
Tech Stack:GoGRPCKafkaSQLNoSQLAWSKubernetesTerraformCI/CDBuildKiteSalesforceMaestro QAAssembledRate limitersCachingLoad balancingCircuit breakersLibreChatGeminiGlean

Company Brief

Coinbase
Operates a cryptocurrency exchange and financial services platform that enables buying, selling, storing, and earning crypto assets, institutional trading, custody, and developer tools for blockchain applications.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn