Miro

1 week ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Own the end-to-end relationship and strategic growth for a portfolio of large enterprise accounts across the ANZ region. Serve as a trusted advisor by understanding customer business challenges, driving expansion and net-new opportunities, and leading complex sales cycles from qualification to negotiation. Partner with Customer Success to support adoption and identify growth signals, while maintaining accurate forecasts and pipelines and developing Miro’s presence with state government and industry bodies.

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Develop and execute strategic account plans for assigned large enterprise customers to drive expansion and new business growth.
•Build and maintain long-term relationships with multiple stakeholders, including executives, serving as a trusted advisor.
•Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro’s footprint.
•Lead complex sales cycles for expansion and new business opportunities from qualification and value articulation through negotiation and close.
•Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals.

Pay and Benefits

Perks:Equity

Key Requirements

•8+ years of successful experience in quota-carrying Account Management or Account Executive roles in SaaS, managing and growing large, complex enterprise accounts.
•Proven track record of consistently exceeding targets through new business acquisition and account expansion/growth.
•Experience managing the full customer lifecycle, including complex renewals, and driving expansion (deals typically $50k-$150k+ ACV).
•Strong relationship-building and value communication skills with diverse stakeholders, including C-level/VP executives.
•Expertise in structured sales/account management methodologies (e.g., MEDDPICC, Miller Heiman) and collaborative ways of working with Customer Success and internal teams.

Experience:8+ yearsSaaS

Skills:Relationship-buildingValue communicationStrategic account planningDiscoveryCollaboration

Company Brief

Miro

Provides an online collaborative whiteboard and visual workspace for teams to brainstorm, plan, and run workshops. Used for product design, agile workflows, strategy sessions, and remote collaboration across distributed organizations.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Amsterdam, Netherlands

Founded: 2011

Website LinkedIn

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Miro

1 week ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Develop and execute strategic account plans for assigned large enterprise customers to drive expansion and new business growth.
•Build and maintain long-term relationships with multiple stakeholders, including executives, serving as a trusted advisor.
•Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro’s footprint.
•Lead complex sales cycles for expansion and new business opportunities from qualification and value articulation through negotiation and close.
•Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals.

Pay and Benefits

Perks:Equity

Key Requirements

•8+ years of successful experience in quota-carrying Account Management or Account Executive roles in SaaS, managing and growing large, complex enterprise accounts.
•Proven track record of consistently exceeding targets through new business acquisition and account expansion/growth.
•Experience managing the full customer lifecycle, including complex renewals, and driving expansion (deals typically $50k-$150k+ ACV).
•Strong relationship-building and value communication skills with diverse stakeholders, including C-level/VP executives.
•Expertise in structured sales/account management methodologies (e.g., MEDDPICC, Miller Heiman) and collaborative ways of working with Customer Success and internal teams.

Experience:8+ yearsSaaS

Skills:Relationship-buildingValue communicationStrategic account planningDiscoveryCollaboration

Company Brief

Miro

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Amsterdam, Netherlands

Founded: 2011

Website LinkedIn