Motorola Solutions

1 day ago

IT Security Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Support day-to-day IT operations for the Theatro IT and Security team, covering desktop and endpoint management, server and virtualization administration, network monitoring, and end-user connectivity. Troubleshoot Windows/macOS devices and peripherals, provide tier 2 escalation, manage VPN connectivity, and assist with Linux operations at an operational level. Create SOPs and troubleshooting guides, support onboarding/offboarding workflows, and participate in asset lifecycle and documentation for repeatable support.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Troubleshoot Windows and macOS devices, including drivers, updates, and imaging; provision/configure end-user devices and VPN clients.
•Provide tier 2 escalation support for user issues, including peripherals and end-user connectivity.
•Support virtualization platform operations (VM lifecycle, patching, monitoring) and core server administration tasks like file shares and group policy troubleshooting.
•Assist with backup and recovery workflows and perform operational-level troubleshooting for Linux-based systems.
•Create and maintain troubleshooting guides, SOPs, and knowledge base articles; support onboarding/offboarding and asset lifecycle management.

Travel: Low travel

Pay and Benefits

Salary: USD 62,000 - 72,000 annually

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid ParentalEquityPaid Leave

Key Requirements

•Bachelor’s degree, or 2+ years of IT/IT Support/Systems Support experience.
•Strong troubleshooting across desktop, server, and virtualization environments.
•Proficiency supporting enterprise network and wireless environments, including monitoring and endpoint connectivity issues.
•Ability to support Windows and Linux server environments at an operational level.
•Strong communication and documentation skills; nice to have scripting/automation (PowerShell, Python) and exposure to cloud identity/productivity platforms.

Experience:2+ years

Education:Bachelor's

Skills:TroubleshootingCommunicationDocumentation

Tech Stack:WindowsMacOSVPNPowerShellPythonLinuxVirtualizationNetworkWirelessIP/DNSVLANVM lifecycleBackupFile sharesGroup policy

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Motorola Solutions

1 day ago

IT Security Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Troubleshoot Windows and macOS devices, including drivers, updates, and imaging; provision/configure end-user devices and VPN clients.
•Provide tier 2 escalation support for user issues, including peripherals and end-user connectivity.
•Support virtualization platform operations (VM lifecycle, patching, monitoring) and core server administration tasks like file shares and group policy troubleshooting.
•Assist with backup and recovery workflows and perform operational-level troubleshooting for Linux-based systems.
•Create and maintain troubleshooting guides, SOPs, and knowledge base articles; support onboarding/offboarding and asset lifecycle management.

Travel: Low travel

Pay and Benefits

Salary: USD 62,000 - 72,000 annually

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid ParentalEquityPaid Leave

Key Requirements

•Bachelor’s degree, or 2+ years of IT/IT Support/Systems Support experience.
•Strong troubleshooting across desktop, server, and virtualization environments.
•Proficiency supporting enterprise network and wireless environments, including monitoring and endpoint connectivity issues.
•Ability to support Windows and Linux server environments at an operational level.
•Strong communication and documentation skills; nice to have scripting/automation (PowerShell, Python) and exposure to cloud identity/productivity platforms.

Experience:2+ years

Education:Bachelor's

Skills:TroubleshootingCommunicationDocumentation

Tech Stack:WindowsMacOSVPNPowerShellPythonLinuxVirtualizationNetworkWirelessIP/DNSVLANVM lifecycleBackupFile sharesGroup policy

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn