Showroom Coordinator

Ferguson
United States
Workplace: OnsiteFull timeUSD 15 - 18.08 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Communication","Attention to detail","Analytical thinking","Prioritization"]

Coordinate showroom customer interactions by greeting visitors, understanding their needs, and building lasting relationships. Handle incoming calls, communicate appointment policies, manage customer sign-ins, appointment scheduling, and job folders, and maintain a bid follow-up system with prepared literature packages. Support the customer experience with timely “Thank You” follow-ups and help ensure smooth day-to-day showroom operations.

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Ferguson
Ferguson
4 days ago

Showroom Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Coordinate showroom customer interactions by greeting visitors, understanding their needs, and building lasting relationships. Handle incoming calls, communicate appointment policies, manage customer sign-ins, appointment scheduling, and job folders, and maintain a bid follow-up system with prepared literature packages. Support the customer experience with timely “Thank You” follow-ups and help ensure smooth day-to-day showroom operations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Greet guests, learn their visit motivation, and develop lasting customer relationships.
  • •Answer and direct incoming phone calls with a positive demeanor.
  • •Communicate appointment policies and manage customer sign-ins and appointment booking.
  • •Maintain a bid follow-up system and prepare literature packages.
  • •Send “Thank You” cards to customers for full house selections.

Pay and Benefits

Salary: USD 15 - 18.08 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kParental Leave

Key Requirements

  • •High school diploma/GED or equivalent education.
  • •Experience in sales and customer service.
  • •Strong interpersonal skills with the ability to prioritize multiple demands and meet timelines.
  • •Proficiency with Word, Excel, PowerPoint, and Outlook.
  • •Strong communication and presentation skills with attention to detail and analytical thinking.
Experience:SalesCustomer service
Education:High School
Skills:Interpersonal skillsCommunicationAttention to detailAnalytical thinkingPrioritization
Tech Stack:WordExcelPowerPointOutlook

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn